Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(98 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

98 reviews

Reviews about "Culture"

Return to all reviews

1.0

Aug 25, 2023

The pay is bad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Free snacks ok benefits location is nice

Cons

The pay is horrible toxic work environment.

4.0

Jul 17, 2023

Great benefits and company culture

Sr supply chain analyst

Recommend

CEO approval

Business Outlook

Pros

-Awesome company culture -Unlimited PTO (and encouraged work/life balance) -Hybrid work week -Fair compensation (meets market average)

Cons

-Lack of automation/systems -Process implementation/adoption is rudimentary

1.0

May 1, 2023

Worst company ever to work for

Analytics engineer

Recommend

CEO approval

Business Outlook

Pros

SOME benefits are good and the work tech stack is decent.

Cons

There's zero empathy in this company's leaders. The manager, HR, and Director lack leadership qualities and empathy. If you are struggling or let's say have a doubt, they won't give you time to cope up. They talk behind your back and judge you. There's a lack of communication and lots of nepotism. HEARTLESS people in the E-commerce team.

SimpliSafe Response

Thank you for sharing, and I’m sorry to hear that this was your experience. We have a very values-driven culture, one of which is no ego - meaning, we have a workplace where all voices matter, feedback can come from anywhere, and positive intent is assumed. We hear from employee engagement surveys that SimpliSafers feel overwhelmingly supported by their managers, and we’re heavily invested in continuing to build our managers’ and leaders’ capabilities.

Viewing 34 - 36 of 98 Reviews

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Jobs at SimpliSafe

Director Performance Media, Digital Customer Acquisition

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Financial Systems Analyst II

Manager, Monitoring Compliance

Manager, Vendor Manager