Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(98 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

98 reviews

Reviews about "Culture"

Return to all reviews

1.0

Jan 22, 2020

HORRIBLE

Sales representative

Recommend

CEO approval

Business Outlook

Pros

There are no positive things about this company. Please don't waste your time.

Cons

Everything about this company is a scam. The way they treat the representatives is disgusting. You can't touch your phone you have to ask the manager for permission to go to the bathroom treating coworkers like they are not human is a trend in that company ratchet

1.0

Jan 22, 2020

Company Swiftly Going Downhill

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Varied Work Schedule Nice Holiday Bonus

Cons

Sweeping Changes Made Without Notice No Communication From Middle/Upper Management Low Pay Bleak Growth Opportunities High Degree of Favoritism When It Comes To Promotions

2.0

Jan 3, 2020

Very Unproductive, Unorganized and Unprofessional!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Requires only basic computer skills, casual business attire and punctuality.

Cons

Employees are super unprofessional; come to work high and drunk and use foul language. Inconsistent training.

Viewing 70 - 72 of 98 Reviews

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Jobs at SimpliSafe

Security Monitoring Specialist (Starting at $21/hr, On-Site)

Manager, Vendor Manager

Outdoor Security Monitoring Specialist Evening/Overnight Shifts (Starting at $21/hr, On-Site)

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Contact Center Inbound Sales Agent (Starting at $20 per hour)