Spring Health reviews

3.0

32% would recommend to a friend

(120 total reviews)
avatar

April Koh

36% approve of CEO

41% positive business outlook

Reviews by job title

120 reviews

Reviews about "Culture"

Return to all reviews
1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Literally nothing. The job was damaging emotionally and physically. I’d never experienced a panic attack until working here. In fact, the pressure put on the team alongside the outright lack of empathy on the part of management resulted in me needing to take a mental health leave for the first time in my life. I am not being dramatic in saying that there was absolutely nothing positive about my time with Spring Health. The pay and benefits are not worth the toxicity you will experience.

Cons

Management is HORRIBLE!! Such a lack of empathy that it’s almost unbelievable. Managers micromanage their teams to the point of serious mental health decline. The worst part is, they seem to all be in cahoots and to get some sort of sick pleasure out of it… unless of course you are part of the clique. Spring Health boasts about their dedication to DEI, however they are not accommodating in any way towards neurodivergent individuals. When I expressed that I felt unheard and pushed beyond my limits to management and requested a 1:1, I received no response. Management sets unrealistic expectations for each member of the team daily. No real human can deliver what they expect without damaging their own mental health and crossing boundaries between a work-life balance. If you voice your opinion, you will be outcasted and pushed out. You will receive passive aggressive communication and be given weird justifications as to why micromanaging is necessary.

5.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Company mission, culture, and colleagues are all great reasons to work for Spring Health. A great compensation package for my role and return to the start-up world made joining Spring Health a no-brainer. Since being here I have found better work-life balance than in previous roles and felt immense support for my career and personal growth.

Cons

Even though I have have good work life balance in my role, the culture is one of working a lot as an individual to meet KPIs and deadlines with minimal automated tools to assist with simpler tasks. Despite this, the company mission makes the work worth it. Trends and initiatives would point towards finding better work-life balance across the company and improving automation of certain tasks, and if these initiatives can result in lower workloads, Spring Health would be in a class of its own as an employer.

3.0
Feb 2, 2023

Work here at your own risk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone at this company is here because they deeply care about the mission. The employees deeply care about one another (perhaps it's trauma bonding) and really want to support you. Even working remotely, it's a tight-knit crew and everyone wants to see each other succeed. The pay is fairly competitive and was one of the things that drew me here initially.

Cons

What can I say that hasn't already been said in Business Insider or the other reviews? The company's mission has been weaponized and 'move fast to change lives' really means work as many hours as it takes for us to establish ourselves as the industry leader. They will not invest in hiring enough headcount to support all the accounts we have at the standard they expect and product is not churning out the promised updates or new features when they say they will. They hire incredibly bright and driven individuals and then burn them out rather than give them the resources needed to scale their teams. Data investments need to improve 10x, bless the tiny team that is trying to keep pace with the needs of our clients. Managers start out incredible but the model set by Sr. leadership ends up molding them all into fear-mongering, micro-managers. They will say you are just in a 'busy season' and then you look up and realize you've been working 13 hour days for about 5 months straight and this is just the norm. You will ask to adjust workload and they will gaslight you into thinking you just have poor time management. I know multiple people who have started taking anti-anxiety, anti-depressants, or ADHD meds since starting this job. Spring Health feels like it is constantly at war with itself, those who truly care about the mission and wanting to do right by folks, those who will double down to get us to the light at the end of the tunnel. Meanwhile the other half (ahem the board and c-level) are in a race to make money as fast as possible, regardless of whether it means they will contradict their own values or chew up great employees in the process.

Viewing 76 - 78 of 120 Reviews

Glassdoor has 465 Spring Health reviews submitted anonymously by Spring Health employees. Read employee reviews and ratings on Glassdoor to decide if Spring Health is right for you.