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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,817 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      20K reviews
      1.0
      Jul 25, 2016

      Injury claims specialist

      Injury claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome co-workers. Decent pay. Benefits are not terrible, but could be better. Bonuses were great. 401k... I have to have 20 words in this and can't think of anything else.

      Cons

      Micromanagement. High turnover. Working holidays and "non optional" overtime. Getting stuck with a terrible evening shift. Call center environment. You're never able to get work done, because calls are holding for 60, 70, or sometimes 90 minutes in the queue. I was never trained properly and had no clue how to do my job after "capstone training." (I had an EC lawsuit thrown at me and my manager and section manager had no idea how to handle it.) High stress. Almost impossible to get time off.

      3.0
      Jun 30, 2016

      Culture Is Eveything

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Number of sick days, team environment handling claims, vision coverage

      Cons

      Team environment handling claims, low pay, the shift in company attitude towards employees, micromanagement, parking, numbers driven like a call center and not a claims center, low 401k matching

      3.0
      Jun 17, 2016

      Has seen better days

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, decent benefits. If you get on a good team you'll enjoy your job... at least for a little while.

      Cons

      TONS of political in-fighting. In my position I worked across every department in the company and things moved sooooooooo slow due to an excessive amount of politics. Seriously, issues from 10 years ago were still given as reasons to not work with a person. The average tenure is also 20+ years and it shows. People are comfortable doing things like they did in 1990 and it will take you years to get a reputation before you're taken seriously or considered worthy of a manager's/executive's time. Being the #1 insurer for 50+ years has also given way to a defiant hubris which will eventually crush the company if it's not resolved. One great example is the rampant turnover they're experiencing now. They recently opened 3 hub locations in Dallas, Atlanta, and Phoenix (because no one wants to live in Bloomington, the HQ) and its uncovered severe issues in company culture. Previously all offices had been in small towns across the US where competition for talent was non-existent, but now people can leave for better jobs across the street and HR and managers are dumbfounded. Sorry I'm not sorry - I left because of you. If you need a job to pad your resume, it's the perfect place. Otherwise don't waste your time.

      Viewing 487 - 489 of 19,817 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,212 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.