Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
avatar

Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Sep 25, 2021
Recommend
CEO approval
Business Outlook

Pros

*Above-average pay *Decent benefits IF you are allowed to go FT(health, vision, and dental insurance, 401K with 4% matching, PTO) *WFH

Cons

Stitch Fix seeks to hire people who are "kind, bright, and motivated by challenge." I worked at Stitch Fix for a little over 6 years, and there has been no end to the challenges. Where do I start? *Inventory is unimaginably bad. I'm talking 0 pairs of girls jeans during back-to-school season and 0 pairs of women's/men's pants as more and more people return to work. *You will be required to crank out more and more sub-standard Fixes to hit an arbitrary and ever-changing metric. And you will do this without receiving a commission or any sort of extra monetary compensation. But you will get a store credit and neat pin for every anniversary you celebrate. *The algorithm will style some or all of the Fixes you pull and your Clients will understandably be upset because the exact same damn sweater will be selected in 4 different colors for them. *Interested in a management role? Great! Here is a mountain of busywork. You will receive no extra pay for these tasks and will have to squeeze them into the limited "Core" time you also use to read and respond to emails, client feedback, take breaks, etc. You might be promoted at some nebulous time in the future, while competing with 60+ other Stylists AND outside hires. * You must set a schedule down to 15-minute intervals between 8 am-8 pm. You will not be guaranteed a minimum amount of hours. *Our platforms are notoriously glitchy and can be down for hours. You'll be expected to change your schedule or forgo those hours and not get compensated. *With all of these challenges, HQ will gaslight you and make you participate in asinine meetings in which you reflect on what *you* can do to better serve your Clients.

1.0
Sep 24, 2021
Recommend
CEO approval
Business Outlook

Pros

The position is remote so you can work in your pajamas.

Cons

The company culture is toxic. It’s highly performative and gives off an image of being an advocate for their employees and social issues, but they don’t actually care. One benefit to the position was flexibility, but they’ve taken that away. Styling is monotonous and you’re treated more like a machine than a person. They’re always ready to hold the stylists accountable but not themselves. If you have feedback for the company, keep it to yourself - you’ll be told you’re being negative all the while stylists are expected to take feedback with grace constantly. Stylists don’t have the inventory necessary to style half the time (like literally no pants, no tops, etc). They advertise with pieces that make up .05% of the inventory so you’re never able to send them to customers and get blamed for disappointing them. This job had a significant impact on my mental health.

1.0
Sep 2, 2021

Stylist

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, work from home

Cons

No room to grow, large number of clients to do in a specific time frame, lack of leadership

Viewing 259 - 261 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.