StoryPoint Server/Waiter reviews

4.0

94% would recommend to a friend

(13 total reviews)

John Fitzpatrick

100% approve of CEO

95% positive business outlook

Reviews by job title

13 reviews
5.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

As a CURRENT employee, I can say with full confidence that the Dining Room Manager and Executive Chef have both made the best of our understaffing situation and maintained cheerful attitudes. The residents are wonderful. Both Manager and Chef have made sure we don’t get overworked, and are very good at sympathizing with daily life, school, and other personal accommodations. Dining Room Manager specifically provides a safe work environment, regardless of pre-existing workers who try to bring her down:( She makes sure we don’t work more than we are scheduled too, even if she has to stay late to pick up slack.

Cons

There have been some previous hires that were a mistake. a they tried to con the facility, and made it almost impossible to keep a good attitude, and represent our facility the way that it actually is. These employees no longer work here, and story point has returned to its former glory 😊

3.0
Apr 15, 2022

Restaurant management 04/2022

Recommend
CEO approval
Business Outlook

Pros

The management overall is good in StoryPoint Granger. Meeting the professional staff and workers in this facility is a joy. Everyone seems to be in good spirits most of the time as it is a difficult position to be in daily working with the stress and strain of the job.

Cons

As a full-time server/waiter, I have witnessed the kitchen restaurant manager taking advantage of full time servers schedules due to not enough hired, trained staff to get the job done daily. Unfortunately she has become a very hard person to work with due to stress and strain of the job and to get the job done. She does take advantage of putting people on the schedule without their permission to do so and work the hours over eight hours a day. The professionalism of the youngest high school students hired part time do not come to work and there will be twice as much to do for those days/evening shifts. Members in the kitchen morale is not good due to understaffed and overworked.

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StoryPoint Response
4y
Hello, Thank you for providing feedback. We are glad you enjoy engaging with our team. The pandemic has presented unique challenges regarding staffing, and we understand the frustrations that come with it. With that being said, we have policies in place regarding shift times and would not require anyone to work overtime. We have a dedicated recruiting team that works hard to find qualified employees. In addition, we offer a referral program that includes a financial incentive for both the current employee and new hire. If you have any further suggestions or would like to share more about your experience, please call Pam Hayes at (810) 220-2655.
1.0
Dec 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers are pretty cool I guess

Cons

Not gonna lie, literally Everything else

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StoryPoint Response
4y
Hello, We are glad you liked working with your colleagues. Unfortunately, your review doesn't give us a lot to go on and we can't reach out to you directly. If you want to connect with us, please call Pam Hayes at (810) 220-2655. Thank you.
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