Is StoryPoint a good company to work for?

StoryPoint has an overall rating of 4.2 out of 5, based on over 433 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at StoryPoint to a friend and 82% have a positive outlook for the business. The best reviews about StoryPoint have been left by employees working as Housekeeper , Executive Director and Community Specialist .

Does StoryPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryPoint employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at StoryPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at StoryPoint?

80% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at StoryPoint?

Server (31) , Executive Director (24) , Receptionist (24) , Server/Waiter (13) , Community Specialist (11) , Housekeeper (10) , Dishwasher (9) , Licensed Practical Nurse (7) , Life Enrichment Assistant (7) , Life Enrichment Director (7) , Lead Receptionist (6) , Wellness Coordinator (6) , Caregiver (5) , Caregiver, CNA (5) , Certified Nursing Assistant CNA (5)

What are the pros of working at StoryPoint according to real employee reviews?

"The team is awesome and they provide the highest quality of care." ((in 22 reviews)); "The people you work with and the residents are great." ((in 20 reviews)); "The culture here is amazing." ((in 13 reviews)); "love the residents and beautiful facility and the first shift hours were nice" ((in 12 reviews)); "Great work environment and the company truly cares about it's residents and staff." ((in 7 reviews))

What are the cons of working at StoryPoint according to real employee reviews?

"Pay could be better compared to competitors" ((in 11 reviews)); "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." ((in 5 reviews)); "Sad to lose residents due to death, overall communication could improve, pay could be better" ((in 5 reviews)); "Long work hours, work/life balance" ((in 3 reviews))

What are the top reviewed StoryPoint locations?

Rockford , Troy , Portage , Saline , Fort Wayne , Chesterton , Waterville , Grove City , Chesterfield , Grand Rapids , Brighton , Midland , Union , Naperville , Granger , Medina , Libertyville , Detroit , Louisville , Fairfield , Bolingbrook , Romeoville , Birmingham , South Haven , Collierville , Schererville , Carmel , Cleveland , Columbus , Pickerington

StoryPoint reviews

4.2

80% would recommend to a friend

(55 total reviews)

John Fitzpatrick

89% approve of CEO

82% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Senior management

4.2

Career opportunities

4.0

Work/Life balance

4.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

Reviews about "Compensation"

Return to all reviews

4.0

May 23, 2025

Decent job to work!

Life enrichment assistant

Recommend

CEO approval

Business Outlook

Pros

I absolutely loved working here! The residents are wonderful and I enjoyed interacting with them everyday through the activities we did. The managers are fair in what they assign and often help with the workload during big activities or holidays.

Cons

Very little pay for the workload, and not enough hours. No way to move from part time to full time.

StoryPoint Response

1y

Hello, Thank you for your feedback and for sharing your experience with us! We're so glad to hear how much you enjoyed working with the residents and being part of meaningful activities—it’s clear you made a difference, and we truly appreciate your dedication. We also appreciate your feedback regarding compensation, hours, and growth opportunities. We always encourage team members to connect directly with their leaders about any concerns related to pay or scheduling. If that’s not possible or you feel more comfortable speaking with someone else, please don’t hesitate to reach out to our HR Business Partner, Kristyn Nowlin, at 810-220-2671. Thank you again for your contributions to our community and for helping create a positive environment for our residents.

1.0

Mar 7, 2025

Worse experience ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff and residents very nice and welcoming. Never getting fired for anything because there is no accountability. Never having to complete assigned work because there is no one who cares enough to check.

Cons

Always missing money on checks, ED disrespectful and refuses to address concerns and never answers her phone, ED trashes staff to family members and causes toxic environment between staff and residents. Nurses being forced to stay after shift over because of call offs and ED promises bonuses but does not pay them and laughs about not paying employees who leave.

StoryPoint Response

1y

Hello, Thank you for sharing your feedback. We are glad to hear that the team and residents are welcoming and that you feel supported in that aspect. However, we are concerned to hear about the issues you’ve raised regarding management and your employment concerns and want to address them directly to ensure a better working environment for everyone. We would appreciate the opportunity to connect with you and learn more about your experience so we can work on resolving these matters. Please call our HR Business Partner, Kristyn Nowlin, at 810-220-2671 to discuss your feedback and concerns further. Thank you again for sharing your feedback.

4.0

Jan 31, 2025

Staff review

Licensed practical nurse

Recommend

CEO approval

Business Outlook

Pros

Makes work-life balance possible. Flexibility. Organized. Competitive wages and bonuses with exceptional performance.

Cons

Poor communication. High stress level. Lack of support from certain departments.

StoryPoint Response

1y

Hello, Thank you for your review! We are glad to hear that the work-life balance, flexibility, and competitive compensation have been positive aspects of your experience. We truly appreciate your hard work and commitment, especially when it comes to exceptional performance. We also appreciate your honesty regarding communication and support, as well as the stress you’ve experienced. We understand how important clear communication and interdepartmental support are to reducing stress and improving the overall work environment. We would like to learn more about your experience working with us. Please call our HR Business Partner, Kristyn Nowlin, at 810-220-2671. We are eager to connect directly. Thank you!

Viewing 7 - 9 of 55 Reviews

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