StudyPoint reviews

4.0

76% would recommend to a friend

(40 total reviews)
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Richard Enos

94% approve of CEO

59% positive business outlook

Reviews by job title

40 reviews

Reviews about "Management"

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3.0
Aug 13, 2018

Tutor

Recommend
CEO approval
Business Outlook

Pros

I enjoyed working with the students. It was rewarding to see moments when things "click" for the students. I enjoyed teaching them tips and strategies for ACT. Flexible hours are great. Traveling to a student's location is part of the job and we could set our own limits as to where we would be willing to drive.

Cons

The pay. The materials kept changing. It felt like whenever I became more efficient at teaching the material, the materials would change so I had to re-familiarize myself. I had to do this on my own time without pay. Also, in my interest to do my best to help a particular student, I conferred with my regional manager (don't remember the exact title) regarding strategies. The call took 30 minutes and again, this was unpaid time.

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StudyPoint Response
7y
We appreciate your feedback and will take this into consideration as we look to restructure our payment system. Thanks again! Best, Greg President & Co-Founder
5.0
Apr 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Super flexible hours, good management, lots of communication, strong starting pay.

Cons

The only opportunity for advancement in pay is based on the hours you get (which are largely random and seasonal, but that is expected). The training is a bit dated too, but there is talk of it being refurbished!

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StudyPoint Response
8y
Thank you for the feedback! We appreciate it. Best, Greg President & Co-Founder
1.0
Apr 4, 2018

This is a bad review

Recommend
CEO approval
Business Outlook

Pros

Pros is short for professionals. This place doesnt have those.

Cons

Just started few months ago, came from a competitor tutoring company. The hours are awful, pay is worse and there is no flexibility in the workday, I am told when I have a break and it always changes. All I do is make calls all day, about 80 calls a day. Mostly leave voicemails. No education needed for this. Management is terrible. We are either micro-managed or completely fogotten and people eventually leave or get fired for not performing under the ridiculous expectations they set. Training is awful too. Not relevant to the actual job. Definitaly made a mistake moving over to this place. Dont' work here, there are better tutoring companies out there.

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StudyPoint Response
8y
Every opinion matters to us, and I want to start by letting you know how sorry I am that your professional experience has not been a positive one. Together with our management team, I have thought a lot about your review. I am a bit confused, though, because the role you describe does not exist at our company: our work hours are 9am-6pm Monday-Friday, no one makes 80 calls a day, and our average staff tenure is 6.7 years. I wonder if you you could be confusing us with another tutoring company. If not, please reach out to me directly so we can either improve your role here or help you find a better fit elsewhere. Sincerely, Greg Zumas Co-Founder and President
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