All of these positive items being said, it is important to recognize the areas of improvement.
1) Summit has grappled with the ability to communicate with the staff in an open and transparent way. Like in all relationships, communication is key, and that between management and staff is just as critical. It is the right of the leadership to decide what is necessary to share, however. This issue is usually multi-fold, including timely communication, consistent messages provided to all staff, and most importantly, describing why management is moving forward with the steps they are taking. To the credit of leadership, they are currently taking large steps to address the issues of timeliness and consistent communication. However the third item could use more improvements (see advice for more).
2) Opportunities for growth. This item is a bit of a double edged sword. In some ways Summit is a bit of a teenager, growing in fits and spurts, and still trying to find it's place. While it's great that Summit is still a great place for new opportunities, there are occasional periods of stagnation. While management would like everyone to grow, there are only so many opportunities, and not everyone can be promoted at the same time. This can sometimes lead to feelings of disappointment and resentment: "why can't I get promoted"? Skills and experience are only one component, company growth is another major factor.
