Sunglass Hut reviews

3.5

56% would recommend to a friend

(3,655 total reviews)
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Francesco Milleri

52% approve of CEO

45% positive business outlook

Sunglass Hut has an employee rating of 3.5 out of 5 stars, based on 3,655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunglass Hut employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Mar 26, 2017

Store Manager

Recommend
CEO approval
Business Outlook

Pros

The discount, free yearly glasses. Commission.

Cons

Regional management is horrible. Condescending and not accepting if ideas other than her own. Consistenrly plays favorites among managers under her. Unrealistic expectations.

1.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

-Discount -Free eye exam -Flexible schedule (depending on the manager)

Cons

-Horrible managers -No opportunity for raises -Little to no professionalism -Expect texts from managers at all hour of the night asking if you can cover shifts Overall, my experience with this company fluctuated. When I first started it was such a positive environment that was challenging yet fun! Everybody was treated fairly and the communications between manager and associates were great! After various changes in management, the way to the top became about who sucked up to the manager the most as opposed to who was performing and who was an overall better employee. It became a game of favoritism, thus the scheduling business (who got the hours with the most traffic, who got the most hours in general) depended on who the manager PERSONALLY favored, not who was the better seller or who did their job better... It became quite childish, and after two years of being with the company, I had to go. Once I put in my two weeks, my manager waisted no time in cutting my hours and leaving me with THREE hour shifts. Evidently such treatment resulted in me departing earlier than planned. My voice and frustrations did not matter, though I invested 2 whole years in this company and my performance led me to get promoted and obtain countless of offers to grow in the company. My leaving on my own, without ever being asked to resign resulted in my manager marking that I was "terminated". I'm thoroughly disappointed with the treatment that I and many who have worked in the center I worked at received. After two years of being in the Sunglasshut world, I did not want to leave on such note but the treatment I received left me with no choice. I was under such management for 8 months, not because I was happy but because I loved my job. Though it was part-time work while I was in school, I was invested.

2.0
Nov 13, 2016

Not so great.

Recommend
CEO approval
Business Outlook

Pros

Negotiable pay. Discount. Free Eye Care. It's a job. Omg how much can you say bout a job you hate

Cons

When I first started I was really excited. I didn't think that I would hate it so fast. As a manager you are thrown into your store. No one really shows you what to do and if they do they go over it so fast that you won't remember how to do it when you need to. The management team tries, i think. But I feel like no one really knows what they are doing. If your store isn't making a million a year you can forget about getting any help. 👋🏼 I have met my boss a total of 2 times in the last 5 months. I hope my experience is the exception and not the rule.

Viewing 58 - 60 of 3,655 Reviews

Glassdoor has 4,018 Sunglass Hut reviews submitted anonymously by Sunglass Hut employees. Read employee reviews and ratings on Glassdoor to decide if Sunglass Hut is right for you.