Symbria reviews

3.7

74% would recommend to a friend

(144 total reviews)
avatar

Jill Krueger

76% approve of CEO

74% positive business outlook

Symbria has an employee rating of 3.7 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symbria employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

144 reviews
1.0
Apr 4, 2019

Poor Leadership and Horrific Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to roll-over vacation from previous years

Cons

The corporate office and pharmacy location (Wood Ridge, IL) culture is horrific, demoralizing, and tolerates a frat house culture. I would not recommend working for Symbria to my worst enemy! Corporate office - Good western suburbs location, however, poor team building, revolving-door, out of touch leadership, and cut-throat environment. Pharmacy Office - Senior leadership, should not be allowed to manage a pig's sty, promotes a cut-throat environment, extraordinarily unprofessional and prejudice. It's a revolving-door, and people who survive in the environment heavily contribute to leadership behavior.

avatar
Symbria Response
7y
I’m sorry to see you have a negative opinion of your time with us. We strive to create a positive environment for all employees, and are disappointed when we hear that’s not been a past employee’s experience. We do regularly survey our employees and implement] operational action plans to address concerns. The summary feedback recently received is vastly different than what you describe, with an overall satisfaction rating over 73% for both pharmacy and corporate employees, and over 73% saying they are proud to be a member of the Symbria team. We also measure our turnover on a regular basis, and it is aligned with the health care industry average and has held steady for the last 2 years. I welcome the opportunity to discuss your experience and learn from it. Please reach out to me via our company website’s contact page if you are willing to talk. -Posted on behalf of Jay Mandra, VP Pharmacy Operations
2.0
Mar 31, 2019
Recommend
CEO approval
Business Outlook

Pros

It is an ESOP company

Cons

Symbria Rx Services Pharmacy in Illinois is not a friendly and supportive environment to work at. Training is non-existent which is a big patient safety issue due to the number of medication errors committed by the staff. There are punitive measures in place instead of re-training for the trend of errors made. Management (except for my immediate Supervisor) was non-supportive and not emotionally stable. Basically, if you are not part of a “click”, meaning those who have worked in multiple Pharmacies together in the past, you are never welcome and can be mistreated.

avatar
Symbria Response
7y
I’m sorry to see your unfavorable opinion. We take employee feedback seriously, and appreciate the opportunity to address concerns. Our business practices are guided by our values, and first among them is integrity. We have compliance reporting channels in place to ensure ethical conduct as well as safety for both patients and employees. When it comes to the accuracy of patient medication, we do set high standards for our staff. We continuously look for process improvement opportunities and emphasize re-training but we also have to balance those things with personal accountability when it comes to dealing with recurring errors. We pride ourselves on our talented team, who we regularly survey for input. In our recent survey, 82% of the data entry team said they would recommend Symbria to others as a great place to work, and over 90% said the company provides quality service to clients. Although you are no longer with us, I welcome a direct conversation about your concerns. Feel free to reach out to me through our company website contact page to start a conversation. – Posted on behalf of Jay Mandra, VP Pharmacy Operations
3.0
Jan 15, 2019

Great

Recommend
CEO approval
Business Outlook

Pros

Very supportive staff, always available to call

Cons

None that I can think of

avatar
Symbria Response
7y
Thank you for making time to share your positive feedback, glad to hear it! – Posted on behalf of Brad Miller, VP Operations
Viewing 127 - 129 of 144 Reviews

Glassdoor has 155 Symbria reviews submitted anonymously by Symbria employees. Read employee reviews and ratings on Glassdoor to decide if Symbria is right for you.