Is TP a good company to work for?

TP has an overall rating of 4.4 out of 5, based on over 100,562 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 89% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Training Manager , ACCM and Assistant Call Center Manager .

Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

North Lauderdale , Salt Lake City , Richmond , El Paso , Boca Raton , Columbia , Killeen , Port Saint Lucie , Boise , Columbus , Louisville , Shreveport , Augusta , Bristol , Dallas , Ogden , Fort Lauderdale , Brownsville , Edinburg , Houston , Port St Lucie , Warren , Albany , Hobart , Sandy , Grand Rapids , Atlanta , Reno , Miami , Bristol

TP reviews

4.4

89% would recommend to a friend

(74,561 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,561 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,561 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews

3.0

Jan 18, 2016

Not really Customer Focused. It's all about the metrics.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A good attempt at training but it remains insufficient. All the overtime you want, if your body can take it.

Cons

High stress environment. Pay needs to be higher, for the work performed. Time spent using the restroom will come out of your 15 minute break time.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

1.0

Oct 18, 2015

Only if you're desperate

Ios technical support advisor

Recommend

CEO approval

Business Outlook

Pros

Pay was okay. Co-workers and supervisors were amazing. No drug test for the Apple account.

Cons

I worked for the Apple account. Treated like criminals basically. If you have a phone on you in the floor you WILL be fired. Metal detectors to get in to the building. Oh my favorite? Shootings, bomb threats and fights all the time. They hire too many people at once and they don't really care about you at all. They say they are flexible with schedules which is a lie. So if you're a single mother, or father, or are going to school don't bother because they will still stick you with a 10-12 hour day schedule for full time. You can't bring anything in the building with you, it has to be locked in a locker which I've never heard of for a technical support call center before. Can't even have tissues on you or you will also be fired. Promise pay and breaks you never get. I was told I would be getting paid $12/hour after training and a 1 hour lunch break but instead it was really $10/ hour with a 30 minute lunch break which, in reality, was really only a 5 minute lunch break because by the time you got something to eat you had to be back (if you didn't pack a lunch which there is no point because they don't even have a fridge).

TP Response

7y

Your concern is very alarming. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can properly conduct an investigation. Thank you.

2.0

Oct 13, 2015

Red Flags all over the place

Supervisor

Recommend

CEO approval

Business Outlook

Pros

you can get your check if you show up and do the work, I will give them that, and they will follow the rules so they don't get sued.

Cons

they are like tyrants, the follow federal goverment rules like it's German 1930, the HR is horrible, they will betray your confidence if it helps them. They Love drama, and they (HR) are true cowards in every sense of the word

TP Response

7y

Thank you for bringing this to our attention. Kindly go to LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. By sharing your feedback, you are helping us ensure issues are properly addressed and proper actions are taken. Best regards.

Viewing 316 - 318 of 74,561 Reviews

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Not really Customer Focused. It's all about the metrics.

Only if you're desperate

Red Flags all over the place

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