TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
2.0
Apr 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities are given to those who work hard. If you find the right position, you will thrive.You have the opportunity to help others on a daily basis. Bonuses for performance.

Cons

When it comes down to it, you are only valued as much as your performance stats. Those with high performance are given special treatment, while the underlings are not acknowledged. Luckily my stats were great, but it is hard to see management mistreat, ignore, and disrespect those who are trying their best to improve. Work life is terrible. I have never worked somewhere that offers so much overtime, yet cannot get employees to come in. Money is no longer an incentive for the employees to put up with any more than their scheduled shift.

2.0
Apr 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I can't think of any, it makes more money than fast food.

Cons

I worked for sprint tech support through the phone lines and it's very unorganized. They take away so much power from the regular reps and expect to us to not do supervisor calls. They give so little information in our database about these phones that most of the time we resort to downloading a proxy on the computers because we cant access a lot of tech websites through google to help troubleshooting. We get transfers from other reps from other countries who barely know english and don't do their job properly. Tech support is required to do everything in regards to sprint. Half their computers don't work and their towers aren't much better. Focus more on improving internally before tricking customers to join Sprint. Supervisors don't paid much more than regular reps.

Viewing 331 - 333 of 74,569 Reviews

Glassdoor has 100,575 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.