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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,569 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      75K reviews
      5.0
      Jun 6, 2015

      Been here since day 1!

      Assistant call center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been with TP for two years now. I have had amazing advancement opportunities, especially with new management. I started as a rep taking calls, moved to mentor, and then supervisor. And no I didn't k ow anyone, had to prove my worth! There are continuous advancement opps. I am consistently recognized for what I do well, and also developed when needed. I have no plans on going anywhere anytime soon. With previous management, I was really looking to move on. But I have truly found my career! Also has an extremely beautiful bonus structure.

      Cons

      We need more IT and HR employees (at least an assistant). Also, we have a bad rep, but we had to wees thru the mess and make a lot of tough business moves to see our current success, just as any up and coming location and or new business.

      avatar
      TP Response
      9y
      We are committed to providing our hardworking employees chances for career advancement while making sure they are provided a positive and supportive environment. Thank you for the kind words and we wish you all the best!
      3.0
      May 20, 2015

      My experience with Teleperformance

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love being a technical support specialist for AT&T U-verse. Training was helpful. Hours were decent for me to work.

      Cons

      I hate how they wouldn't promote me to QA or Trainer. They made me do special campaigns all the time because I was good. You know when you shadow new employees to learn how to handle calls. I had over 30 people to sit with me and taught them all I know. They were always asking me why I'm not TL or trainer yet. I had perfect calls and was on time for my job. My calls always were pulled in conference. But never got the promotion.

      1.0
      Apr 28, 2015

      This place is horrific!

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely love the people I work with

      Cons

      This place since it was bought out, took decent benefits and shredded them to nothing. Everything has been taken away. Television, name plaques, candy, games incentives. I can't even have a label on my drink. Don't want to pay bonuses go people and my bonus was about 40% of what it was supposed to be due to restructuring or whatever. Guess I should just be happy ya finally gave me 3 months of bonuses finally, granted I thought I only got 1 month. Bam talk about moral booster. This is a small amount of soul sucking they do. Dont work here!

      Viewing 328 - 330 of 74,569 Reviews
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