TP reviews

4.4

89% would recommend to a friend

(74,561 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,561 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
4.0
Jul 22, 2015

AT&T Customer Care

Recommend
CEO approval
Business Outlook

Pros

Great people, Detailed training, Great bonuses for overtime

Cons

Forced overtime... (they say they dont, but they do) Black outs on sick time, vacation, and leave. During a black out you can not be sick, or even request vacation. SUPER tight security can be a bit challenging. I live 52 miles one way and had to drive it in winter... Was unable stay due to that.

avatar
TP Response
7y
We are truly sorry to learn about this experience and thank you for bringing this to our attention. We would like to assure you that we do not tolerate these type of incidents and attitudes in the work place. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Good luck on your future endeavors!
3.0
Jul 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Cafeteria, gym, great chance for advancement to trainer or supervisor position, vending machines, dress up days, mini contests, bonuses, overtime. It's a good job for starting out but I would not make it a career.

Cons

Strict schedule, no phone policy, during your regular 8 hour and 30 minute shift, you get 2 fifteen minute breaks and a 30 minute lunch which does not give you time to go out to eat. Hourly pay is not enough; for the amount of things you have to do you don't get paid enough hourly for it. Turnover rate is very high!

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TP Response
7y
We see to it that we provide different types of schedule that will fit the needs of our employees. We hope you can share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation and do necessary actions.
2.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Great People, simple work, 40 hours

Cons

too many unnecessary changes, your opinion hardly matters

avatar
TP Response
7y
We appreciate your review. Being a customer service representative is not a job for everyone and we would like to thank you for making sure that we are providing the best service we can provide to our customers. Rest assured this is noted.
Viewing 325 - 327 of 74,561 Reviews

Glassdoor has 100,562 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.