TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
2.0
Aug 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The work was not that busy and we had long time between calls, no stress because it was tech support and talking to rep and not customer.

Cons

No advancement no career growth in department where i worked. we were small group for tech support. Pay is not that great, benefits are not great, you will get benefit 40 hrs PTO after working 1 year and you have to ask managers approval to schedule PTO. Employees were very unprofessional and rude and always complaining did not like it at all.

avatar
TP Response
9y
Thank you for sharing your opinion. We are committed to providing our employees a positive and supportive environment while making sure they are given proper compensation, benefits and opportunities for career growth. We're sorry your expectations were not met while you were with us and we wish you all the best in your future endeavors.
2.0
Jun 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Unlimited overtime, unlimited overtime, unlimited overtime

Cons

High turnover rate, miscommunication between managers and supervisors leave the customer service representative lost and confused and also they sometimes want you to go against what the contracting company requests you to do which will turn around and bite you. Horrible work environment . Customer service reps know more than supervisors so if you have a question, they never give you the right answer. When you work On CERTAIN holidays you only get time and a half for every other hour. You have scheduled breaks and lunches. Just can't take it when you want, so make sure you don't drink too much water and have to go potty

Viewing 349 - 351 of 74,569 Reviews

Glassdoor has 100,575 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.