TP reviews

4.4

89% would recommend to a friend

(74,574 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
1.0
May 20, 2009
Recommend
CEO approval
Business Outlook

Pros

The set schedules are nice. I had friday, saturday and sunday off and that is hard to find at any job.

Cons

Getting screamed at on the phone. Faulty equipment. Lack of hours and pay. Crap insurance.

avatar
TP Response
8y
We appreciate your feedback and we want to make sure our employees are provided competitive income, great benefits and the proper equipment needed for work. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.
2.0
Feb 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Good resume builder, good experience. I stareted out as an agent on the phones and I was promoted up to Director. I enjoyed the people I worked with and feel that this was the only reason I stayed with the company so long. I got to see many different aspects of the CallTech/Teleperformance USA company and I learned quite a bit. I wouldn't have been able to launch my career without my advancement opportunities through Teleperformance. The company has a lot of hard working people that are employed there that know how to make a difference. They also seem to be successul with their acquisitions.

Cons

Pay for most of the positions inside the call centers. Agents are often paid too low, but supervisors and ACCMs have it the worst. The highest I saw ACCM salaries were around $28,000 per year. Supervisors were around $25,000 per year. There is no way you can expect good talent to accept a job being a supervisor paying them $25k a year. Call Center Managers and Directors are accountable for everything while being responsible for nothing. Upper management micro manages their Directors and Call Center Managers to the point that we are just puppets. We weren't given any authority to make our own decisions, just simply expected to be a puppet.

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money cool coworkers fun sometimes

Cons

Bad management causes you to constantly fear being fired

avatar
TP Response
1mo
We appreciate your honest review and are glad there were things you liked about working with us. Your feedback is important as we continue to grow. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss any specific suggestions you may have.
Viewing 376 - 378 of 74,574 Reviews

Glassdoor has 100,586 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.