TP reviews

4.4

89% would recommend to a friend

(74,613 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,613 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
4.0
Jan 6, 2022

Good company

Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement is strong

Cons

There are some attrition challenges

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TP Response
4y
Thank you for your review! Have a great day!
1.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The job is remote, but you cannot move from the desktop setup that weighs 65 lbs, Also must be connected to the router at all times.

Cons

They do not care about their employees, and their practices are unprofessional. I have never written a review about ANYTHING. I’ve had plenty of bad experiences but working for this company took the cake for first place. I am a good worker overall, very low maintenance and never had any problems getting along with coworkers. This company treats people like machines with no work life balance. They decide your schedule and punish you to the full extent if it doesn’t work for you. It doesn’t matter if you are In the hospital or have ten kids to take care of. They will not work with you or even listen as to why you missed ten minutes of your shift or the whole day. Bathroom breaks are not even understandable to this company. This schedule that they hide from you in the beginning includes overtime, weekends, holidays, very early mornings, and late nights. They wait until training is over to let you know you are required to work whatever they say. There is also sporadic mandatory overtime and forced unpaid time off with no notice. The communication is despicable I have never worked for a company where they make HR so inaccessible to contact. You must jump through hoops to get a response from anyone and some weeks earning almost no income because you are not scheduled for no explanation. On top of that none of my EARNED pto requests were granted, nor the single Day off I requested months in advance. The apathy is unbelievable. I believe that there are a lot Their expectations of workers is unrealistic, no grown man or woman can live with their frequent schedule changes with no explanation & no flexibility. Nor can people live with the pay cuts they carry out throughout the year. I have never seen such little communication, or concern for employees. I would highly suggest staying far away from this company

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TP Response
4y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
5.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Great place to work I love working from home I’m able to see my kids to and from school and if they get sick they’ve always made sure they are ok

Cons

Not seeing’s all my great team members

avatar
TP Response
4y
Thank you for sharing your feedback! All the best!
Viewing 442 - 444 of 74,613 Reviews

Glassdoor has 100,639 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.