TP reviews

4.4

89% would recommend to a friend

(74,617 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
5.0
Nov 18, 2021
Recommend
CEO approval
Business Outlook

Pros

They’re very kind and understanding to situations and work with you.

Cons

Quicker response hr and management

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TP Response
4y
Thank you for sharing your feedback! Have a great day!
1.0
Nov 18, 2021

Horrible

Recommend
CEO approval
Business Outlook

Pros

Work from home. Sent equipment.

Cons

Salary does match high cost of housing, never trained navagation for system to use in real time. Just thrown on computer without help. Micromanaging. Fear based management. Wrote up for everything. They give you type dictionary in computer you read to yourself on how to navigate and give members information. Members can only be on hold two minutes while you figure out how to help them

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TP Response
4y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
3.0
Nov 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Job is pretty easy. It’s nice not having to be on the phones and talk to people. It’s a very singular job. The facility itself is very nice. They take our mental health seriously due to the nature of our job. They offer counseling and provide two wellness breaks on top of your two regular breaks and lunch every single day

Cons

Horrible scheduling . They will change your schedule completely with 1-2 hour notice to night shift or no weekends off . For example if you had Wednesday and Friday off they’ll switch it to Monday and Tuesday . Even if you ask them for more notice due to having to arrange childcare they don’t t care . Very inconsistent with their.m rules and standards. At times it’s very confusing to understand what the expectations are . There HR sucks completely. You’ll never be able to get ahold of them.

avatar
TP Response
4y
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience and we want to do better. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
Viewing 445 - 447 of 74,617 Reviews

Glassdoor has 100,643 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.