Pros
Experience, meet new people, pay for your insurance license
Cons
I was there 10 months, Poor management, no assistance, they don’t like when you ask questions, they only point out the bad I put my 2 weeks notice in & they just told me to leave that day, they monitor literally everything you do, if you make a mistake on a call you’ll automatically be on a final, they try to enforce using your tools KD because they don’t know anything, they tell us to call helpline if there’s any questions but if they give us the wrong info they will still blame you for “not using tools” no sick days, if u have a DR note it doesn’t matter you’re still penalized, no PTO until a year Which is on 54 hours, medical benefits suck if u work here continue to look for a better job because everyone is easily replaceable!! They don’t care about the employees