TP reviews

4.4

89% would recommend to a friend

(74,708 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
3.0
Apr 17, 2019
Recommend
CEO approval
Business Outlook

Pros

good pay, relaxed environment, diversity, lots of people to talk to, training was awesome, looked forward to coming to work

Cons

strict attendance policy, made to feel important but not, even if you're one of the very best, their attendance policy will get you fired if you have a serious illness or accident. it Will count against you.

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TP Response
6y
Thank you for sharing your experience here in TP. Our employees are our top priority and we would like to extend our apologies if you haven't felt that way. We would like to understand your situation better, may we request for you to share a more detailed review of your experience via LetsConnect@teleperformance.com or call our LET'S CONNECT help line at 800-664-9335. We wish you all the best and hope you are well.
2.0
Mar 20, 2019

Know what you're getting in to

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything is roses when you start off as an agent. It takes several months after training, which is typically good, and then you are good to go. Stress free job in the right campaign. Stable.

Cons

When you move up, the mask comes off. My experience is that they will not train and develop you well even when you genuinely desire and push for it. They will then let you fall on your face and then write you up for it afterwards. You're a cost to them at that point. They convey that they care for agents. They really don't care about you once you move up.

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TP Response
7y
We aim to provide our employees with a great working environment and we are truly sorry that we failed to meet your expectations. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to investigate on this matter. Thank you.
2.0
Mar 17, 2019

Tech Support Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learning to use new systems

Cons

Alot of favoritism to move up in the company.

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TP Response
7y
Teleperformance is a company that does not tolerate favoritism. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to make sure such thing will not happen in the workplace. Thank you.
Viewing 526 - 528 of 74,708 Reviews

Glassdoor has 100,748 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.