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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,719 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      TP has an employee rating of 4.4 out of 5 stars, based on 74,719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      75K reviews
      1.0
      Mar 6, 2018

      Low Manager training

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      get a paycheck, going home

      Cons

      that check is never right, they hire almost anyone for supervisor positions but don't train them. Just hand them a sheet of paper and tell them to coach others. management doesn't care about agents. Bonuses are always promised but almost never paid out for one reason or another (they always give stupid reason but really they don't want to pay it out).

      avatar
      TP Response
      8y
      Thank you for sharing your opinion. We see to it employees are treated well, provided competitive income and given extensive training so they can do their job properly. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.
      1.0
      Feb 23, 2018

      There is no future in this job!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. You are worth more than this company can give you.

      Cons

      The management is pretty cut throat and overall the company has no support. I cried everyday going to this job. Though its work from home, it felt like a prison. The company is controlling in everyway. They make you share your screen with your "manager." The critics from this place never stop. It's all about money. Teleperformance is a 3rd party company hired by Apple. Though you do the exact same job as a traditional At Home Advisor for AppleCare, you are not Apple. So whenever you have to call off sick or miss a day from work the hire ups will literally scare you because for every agent not accounted for this company receives a citation from Apple. Like Apple this company is CORRUPT and Money hungry. Please don't trust anyone. Not even your supervisor. Is this job as a stepping stone to get you to where you need to go. It's okay for mother's or students. But there Is no future in this job!!!!

      avatar
      TP Response
      7y
      We are sorry to learn about this. Rest assured that we do no tolerate such experience. Kindly share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com for us to conduct an investigation. Thank you.
      3.0
      Feb 11, 2018

      Wtf

      Advanced technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent pay, nice employees, fun place to work

      Cons

      Working a Sunday major pain in the rear end nobody is there to take calls and it's back to back calls

      avatar
      TP Response
      7y
      Thank you for bringing this to our attention. We will assess this with HR and the management team on how we can make sure there will be a support every Sundays to ease the workload of our regular employees.
      Viewing 550 - 552 of 74,719 Reviews
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      ReviewsTP reviews

      Glassdoor has 100,760 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.