TP reviews

4.4

89% would recommend to a friend

(74,724 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
1.0
Jan 31, 2018

CSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money was ok but wasn’t worth it

Cons

Lots of micromanaging and too many obvious personal relationships between managment

avatar
TP Response
8y
Thank you for bringing this to our attention. We are committed to practicing professionalism in the workplace and letting our employees feel that they can easily seek assistance from the management. Rest assured, this will be dealt with and proper actions will be taken.
1.0
Jan 31, 2018

Csr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

extra over time pay when ever you wanted extra ot

Cons

Some projects would go through whole training call then be told they were fired. Didnt even make it on the floor. Once your on the floor that's when you really learn everything the class room setting doesn't hell really for people that is more hands on. I worked for the DirecTV/At&t accounts good benefits when it was only DirecTV instead att. Supervisors that would have to coach their team wouldn't unless you had rumors to spread or if you buddies with them. They would pull people off the phones that weren't on their team just so they can talk for hours. Had managers leaving with with the employee having sex and doing drugs in the parking lot they should not be doing. Had employees fighting being bats trying to run people over in parking lots. Would go to hr they would have it on video and still wouldn't do anything. Your sup would get up set cause you went to someone else about them they started writing you to get you fired. The Columbia sc location has had bed bugs, lice, roaches. Mold gotten pink eye cause its dirty it isn't clean. When we had the flood couple years ago had no water throughout the whole building still wanted you to work and gave us candy and a water bottle to make up for it being unsanitary. Short breaks and lunches. The pay is good with bonus. Unless they forget to put it on your check or they forget to put your pay raised on it then have to wait months for them to fix it and back pay you have to fight with just for upper management to listen to you or for them to even do their jobs.

avatar
TP Response
7y
Thank you for sharing your detailed review about your experience. We are truly sorry to learn about this and we hope you can share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation and address the issue.
1.0
Jan 22, 2018

iOS Tier 2

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

To be honest there are not any real pros for the account that I worked on which was Apple.

Cons

This job treats you like Cattle. They dont care about letting you go even if you worked for them for 5 years. They come up with new rules everyday and management does whatever they like. I was told when getting hired that we are given 3 points to every 3 months if needing to call out or if we are going to be late. 1 point is used when calling out and half a point is used if you leave early or come in late, but then they started saying that if you wanted to leave or had to call out you had to get permission from the ACM who is never on time and never picks up his phone. I remember I had the flu and they did not care I had to force them to let me leave. If you can find a better place that will actually value you as a person please do so. Only apply for this job if you really needed it.

avatar
TP Response
7y
Your concern is very alarming and we would like to have you share this with us via http://bit.ly/TPHR-Form so that we can further investigate and address the issue. Thank you.
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Glassdoor has 100,767 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.