TP reviews

4.4

89% would recommend to a friend

(74,746 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,746 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
1.0
Jan 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Training is great. The Trainers are really good at teaching the subject. Facility was respectfully clean and secure. Really nice co workers.

Cons

Hours not distributed fairly. Verbal promises not kept no promises in writing. Bonuses are ridiculously low and in most cases not given at all. Seasonal-work with promises of bonuses at the end didn’t happen because you didn’t stay on in a lower position after the season ends. My particular Supervisor would never follow through with request. And, nothing is documented. So if you were asked if you wanted to stay after the season with a lower hourly wage and undesirable position, you will have a record with the company as not-hirable and not giving a two week notice. This is a seasonal position with a start and end date. This is unheard of.

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TP Response
8y
We are sorry to hear that you felt that way. We always make sure to promote honesty and transparency in the workplace and to let our employees feel that they are treated well, given support and compensated properly. Thank you for bringing this to our attention and we will make sure to take all these into consideration moving forward.
1.0
Jan 15, 2018

Horrible company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Full time and benefits. Pay is decent when you are making what you're actually suppose to make.

Cons

High turn over rate, no support from supervisors, supervisors are overloaded with work which makes it impossible to help their team members, all the help is supposed to come from an informational website which at times is anything but informational. When you look around you see people who aren't working but getting paid the same as you and even though you try your best, you are always on the chopping block to get fired. High stress job. The place is disgusting! Trash every where, no proper cleaning of the call center rooms, desks littered with trash, dust, and filth. If you like privacy when you go to the bathroom, dream on! Most doors don't close and some that do will open wide when someone else leaves a different stall leaving you completely exposed! Try doing your business with your leg straight out holding the door closed! It's impossible if you're a woman going through her monthly cycle. Most people here are rude. Management doesn't care if you have a proper working badge either, so have fun standing outside begging to be let into the building in the cold, rain, and snow!

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TP Response
8y
Thank you for sharing your opinion. We are committed to providing our employees a stable job wherein they are provided decent facilities, competitive income and constant support. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken.
2.0
Jan 4, 2018

High Stress, High Demands

Recommend
CEO approval
Business Outlook

Pros

Casual environment, fun setting at times, fun supervisors.

Cons

No breaks from phone calls. They literally are back-to-back all day long.

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TP Response
8y
Thank you for sharing your opinion. Our aim is to provide our employees a positive experience with us while making sure they follow the rules and regulations set by the company. This is to ensure standards are met and excellent customer service is provided. We're sorry we didn't meet your expectations but we wish you all the best for the future!
Viewing 562 - 564 of 74,746 Reviews

Glassdoor has 100,792 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.