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      TP

      Engaged Employer

      TP reviews

      4.4

      88% would recommend to a friend

      (74,220 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      5.0
      Oct 18, 2016

      Work At Home

      Work at home agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hours, working at home. GOOD PAY, great co workers. Had a chat room to communicate and help each other in.

      Cons

      Benefits were costly, More detailed training needed.

      avatar
      TP Response
      9y
      Thank you for bringing this to our attention. We’re happy to look into this. Our goal is to provide our employees a pleasant experience and this will definitely help us improve our operations and services in the future.
      1.0
      Sep 7, 2016

      Customer Service Rep- Apple

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide the equipment for you to use when working from home. Didn't have to pay for my own background check.

      Cons

      Unprofessional and disorganized!!!! I went through 3 different recruiters while going through my hiring process which took about two weeks. Training consisted mostly of reading modules. Nesting was like being fed to the wolves. no support or help. Once on the production floor their is lack of help in chat, long hold times for itunes. I was "fired" while waiting on the company to send my replacement equipment (the damage to the equipment was not my fault) They never even officially fired me they just removed me from their chat rooms. Just as the company expects the employees to follow protocol I feel they should follow them policies and procedures also. I had no supervisor to report to once my actual supervisor went on maternity leave. My pay was messed up and HR never responded to any of my emails! I can honestly say this is the worst company I have ever worked for! I would not suggest anyone apply to this company. I should have heeded the warnings of others. Check out their reviews!

      avatar
      TP Response
      7y
      We thank you for your time in sharing your review. We see to it to equipped our employees with skills and tools that will help them provide an excellent service.
      3.0
      Mar 30, 2016

      cuatomer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      learn a lot of new skills , they train you good

      Cons

      long hours, few breaks , slavelike if many phone calls

      avatar
      TP Response
      10y
      We are very sorry about this inconvenience. In the meantime, we will redirect the information to the appropriate subsidiary. Please, tell us the subsidiary you used to work. Best regards, Teleperformance Group.
      Viewing 100 - 102 of 74,220 Reviews
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      Glassdoor has 100,162 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.