TP reviews

4.4

88% would recommend to a friend

(74,220 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

74K reviews
3.0
Dec 26, 2014
Recommend
CEO approval
Business Outlook

Pros

The training is easy, fun, and a time waster. You learn the essentials in more than what feels half the time you are actually "training" the other time involves you wasting time by either taking longer free breaks, or just enjoying yourself resting back or playing board games.

Cons

The job itself taking calls is tedious and repetitive and you most of the time are not trained on everything you need to know, the supervisors that "help" you are generally useless and do not know a real answer to hard problems and tell you to go "look it up" in their index which also most of the time doesn't have the answer.

1.0
Jan 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are good

Cons

They have a high turnover rate. They hire and fire. When I was in training, and we got on the floor for hands on training, it got to the point there were no seats to take calls. They come up with stupid reasons to want to fire you, when they are the ones that hired so many people. I know people need jobs and not trying to block anyone from getting hired but it is worse for them to hire you and realize they are trying to fire you because they hired to many people. This is really stressful everyday you are hoping that you still have a job. If you don'y offer the MyAt&t app or offer to walk them through it then the write you up with a verbal warning, written warning if it happens a second time, and a final if you don't offer it a 3rd time. After that you are gone, which is stupid because in some situations it is not appropriate to offer the App. If you get hired there do not get a car, a house, or an apartment, or anything that requires monthly recurring charges and reports to credit companies because it is not really secure.

Viewing 103 - 105 of 74,220 Reviews

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