TP reviews

4.4

88% would recommend to a friend

(74,414 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,414 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

74K reviews
1.0
Jun 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Quick hiring process with no experience necessary

Cons

Unorganized training that does not provide adequate information and time to confidently "perform" your job. More push on getting and keeping your call/wrap up time down than quality of services your trying to provide. Management will leave their chat on "in a meeting" all day (everyday) and mainly only reach out or acknowledge you if they see you are not taking calls, want you to get your call time down, or need communication(s) acknowledged. You will often hear "I don't have time" when directly needing their assistance. They also want you to start loading your computer and multiple applications 15 minutes prior to start of shift, but not clock in until start of shift. Time off requests will be denied with the same automated response no matter if it's submitted two weeks, a month, or 90 days in advance!

avatar
TP Response
4y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
2.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Working from home is nice for me

Cons

My supervisor gets pressure from her boss who gets pressure from her boss who probably gets pressure from their boss for me to get everything right. It's a giant cluster of pressure and your at the bottom of it just getting squeezed for everything you've got. Call after call after call after call. Make a mistake while your tired? Get ready to hear about it 2 days later when you've taken so many calls since you have to pretend you remember making the mistake. You can't take breaks from the calls and your leadership will pester you while your taking calls about calls you've took and make you afraid youll be penalized when you take a moment to not take calls to gather your thoughts to answer the questions they ask you.

avatar
TP Response
5y
Please visit http://bit.ly/TPHR-newform to share the details of your concern. Thank you!
1.0
May 5, 2021
Recommend
CEO approval
Business Outlook

Pros

There is typiclly a paycheck

Cons

Blatant rude behavior by management and trainers Bias and favoritism I was told I was lying as to when my trainer was present and what he said during training even though I had him on video. Then I was let go when I asked to be retrained. They withheld paychecks from myself and coworkers. They threatened me. They tried to say I didn't return equipment despite having the return receipt until I told them to direct their calls to my attorney.

avatar
TP Response
5y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
Viewing 151 - 153 of 74,414 Reviews

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