TP reviews

4.4

89% would recommend to a friend

(74,515 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
3.0
Nov 19, 2019

Lack of consistency

Recommend
CEO approval
Business Outlook

Pros

Overtime, a opportunity to meet lots of great people!

Cons

They lack consistency and organization in leadership. High turnover rate. Lack of raises that were promised during hiring and training.

avatar
TP Response
6y
Thank you for bringing this to our attention. May we request you to please share more details with us via http://bit.ly/TPHR-newform so we can address it properly? Thank you.
2.0
Nov 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Work from home, pay for the program I was on is okay at best only because it’s possibly the least aggressive customer base a company can have. The recruiter was very thorough and nice.

Cons

Unfortunately the cons are big. I have some experience dealing with remote team leads as well as mangers in general (brick & mortar). Although our program is one of the least aggressive, if we have a team lead who shows nothing pertaining to building morale amongs a host of other neglects; this makes the job feel horrible. We all know work can big you down and you feel monotonous many days. This is where the TL is supposed to use the methods of communication provided to us making us a bit more happier to be there. The TL was barely there, even when she was there. If you have an emergency and take the action plan/point. You are still made to make up the day in your off day. This is not flexibility. Plus, they tell you last minute you’ll be working OT. Trying to squeeze as much of that $12 work from you as much as possible. Again, this would have not been an issue for me if I had a TL who shows she actually cares. Do the TL’s even get watched for things like this? Are we able to review our TL’s? No. If we were able to, they never made this clear which is more of a red flag. If there’s a team chat pod and we are asking questions, why should it take a TL almost 30 minutes to respond? That’s even if she responded at all. What kind of circus are you all running? If most of the companies knew what went on here, I’m sure TP would have less programs.

1.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

cant find anything positive to say

Cons

favoritism is rampant sexual harassment is rampant bonuses never followed through. As a former employee we were told we would receive a bonus of $500 for staying until the 1st of september. I was let go on the 5th of September and was told i did not receive the bonus because i was not employed on the date of payout. Contacted HR many times left multiple voicemails and no calls were ever returned.

avatar
TP Response
6y
Your review has alarmed us. May we ask you to please send us a report at LetsConnect@teleperformance.com or call our LET'S CONNECT help line at 800-664-9335 so we can address your concern properly? Thank you.
Viewing 256 - 258 of 74,515 Reviews

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