TP reviews

4.4

89% would recommend to a friend

(74,501 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,501 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

75K reviews
2.0
Jul 31, 2018
Recommend
CEO approval
Business Outlook

Pros

The campaign I was on was interesting and the client company was fantastic.

Cons

The management showed no structure in rule enforcement. They don’t get their friends in trouble even if they break basic rules, but will write up other agents for things that are accidental or not a big deal. Administration doesn’t do much to make themselves available and advocate for agents.

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TP Response
7y
We're sorry to learn about your experience. We aim to provide employees a great working environment and we are truly sorry that we failed to meet your expectations. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to investigate on this matter. Thank you.
3.0
May 22, 2018
Recommend
CEO approval
Business Outlook

Pros

I worked as a licenced insurance customer rep for the company for a year. The money is decent. The people who work there is a very diverse and typing crowd. They offer extensive paid training. Its a free script which makes it easier to focus on service.

Cons

The bonus structure is fair but you have to follow every rule exactly as written. The tiniest mistake could cost you a lot of money. It's difficult to get days off. The benefits suck. Even though the company offers a lot of benefits, the quality of what you get is bad. No PTO. Few growth opportunities.

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TP Response
7y
We appreciate your feedback. We aim to provide our employees a great working environment where they can have fun while working. We also ensure to provide incentives and bonuses to encourage them to work harder. Thank you and have a nice day!
1.0
Feb 27, 2018
Recommend
CEO approval
Business Outlook

Pros

If you need a job right away.....recruiting is a joke!

Cons

Poor Pay, You do not get any paid time off for your first year, this is not made clear when you are first hired, VERY STRICT RULES, a lot of people say they feel like an inmate. Turnstiles, frosted windows, if you are in production your family does not have anyway of reaching you- managers nor supervisors have phones on the production floor- GOD forbid someone needs emergency help, lawsuit waiting to happen, There is no open door policy if you share your concerns they act like there taking notes and start the commercial of selling their core values to you. No HR Assistance on site at all...no one knows anything. Managers tell you to look in the handbook.

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TP Response
7y
We aim to provide employees an amazing experience and it seems that we have failed to do so. We hope you can share this with us via http://bit.ly/TPHR-Form. Thank you and have a nice day!
Viewing 265 - 267 of 74,501 Reviews

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