Is Torrid a good company to work for?

Torrid has an overall rating of 3.3 out of 5, based on over 1,670 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 48% of employees would recommend working at Torrid to a friend and 36% have a positive outlook for the business. The best reviews about Torrid have been left by employees working as Part Time Sales Associate , Retail Store Manager and Manager .

Does Torrid pay their employees well?

According to anonymously submitted Glassdoor reviews, Torrid employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Torrid. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Torrid?

48% of Torrid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Torrid 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Torrid?

Sales Associate (431) , Store Manager (143) , Assistant Manager (114) , Key Holder (99) , Retail Sales Associate (90) , Keyholder (67) , Assistant Store Manager (32) , Part Time Assistant Manager (31) , ASM- Assistant Store Manager (19) , Manager (19) , Full Time Assistant Manager (18) , Associate (17) , Sales Associate/Keyholder (17) , Sales Associate/Key Holder (15) , Retail Store Manager (13)

What are the pros of working at Torrid according to real employee reviews?

"Discount on clothing and great coworkers" ((in 113 reviews)); "the people are great and can make or break the experience" ((in 72 reviews)); "The work environment is fun and friendly." ((in 40 reviews)); "Atmosphere is amazing and the teams are great!" ((in 36 reviews)); "Discount and benefits are good." ((in 30 reviews))

What are the cons of working at Torrid according to real employee reviews?

"Low pay and really no hours." ((in 218 reviews)); "poor management and they want you to do too much for what they pay you." ((in 115 reviews)); "She doesn't know how to hire on good managers for beans because she lacks managerial skills herself." ((in 68 reviews)); "Poor management and upper management will tell you that there is room for advancement but it will take months for them to decide." ((in 61 reviews)); "No hours leaving you no reason to work" ((in 53 reviews))

What are employees saying about Torrid layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Torrid layoffs and their outlook for job security at Torrid in 2026.

What are the top reviewed Torrid locations?

City of Industry , Los Angeles , Houston , West Jefferson , Dallas , Atlanta , San Antonio , Columbus , Las Vegas , Fort Worth , Chicago , Phoenix , Nashville , Cincinnati , Oklahoma City , Denver , Orlando , New York , Omaha , Fort Wayne , San Diego , Philadelphia , Pittsburgh , Industry , Saint Louis , Auburn Hills , Charlotte , Austin , Indianapolis , Toledo

Torrid reviews

3.3

48% would recommend to a friend

(1,642 total reviews)

Lisa Harper

47% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.0

Career opportunities

2.8

Senior management

2.5

Compensation and benefits

Torrid has an employee rating of 3.3 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 27, 2018

It's okay, if you want it to be...

Marketing

Recommend

CEO approval

Business Outlook

Pros

You get to work with lots of talented, passionate and creative people. Great co-workers. Laid back environment and quarterly bonuses (if you work hard at it).

Cons

Outdated corporate culture. High-ups don't care about who work under them. You get little professional development and company makes quick and unthoughtful decisions that don't consider their employees as a whole. Too busy trying to play catch up in the industry because of their slow ways of doing things. Don't value opinions and ideas of others unless it's good enough for managers to get the credit and pass it over as their own.

2.0

Jul 9, 2025

Not worth it

Assistant merchant

Recommend

CEO approval

Business Outlook

Pros

-WFH flexibility - 40% employee discount/ same if not slightly lower employee discount at Hot Topic & BoxLunch

Cons

- Terrible CEO & leadership - unrealistic expectations & workload - No care for employees - Caddy employees & leadership - very low office morale - fake interactions all around

1.0

Feb 27, 2024

"We Care About Our Store Teams" ......

Store manager

Recommend

CEO approval

Business Outlook

Pros

competitive pay for SMs flexible scheduling freedom of self expression you get to be a personal stylist its truly a fun job, until you get to the operational side of things

Cons

unexplained payroll grid drops (stores not given enough hours to accommodate management teams) astronomical increase in work (doing the job of 4+ people with not enough hours) everything we have to do is IBC (in between customers.. i.e. marketing, markdowns, floor sets, shipment, promo updates 3 times a week, Bopis, SFS, scheduling, etc. etc.) Management is pushed and squeeze until they run on empty, and then are pushed even further. Corp is too hands on as far as in store operations are concerned and very very much out of touch, weekly feedback is ignored by corporate schedule is made on Tuesdays for upcoming week (6day notice to schedule posting)

Viewing 10 - 12 of 1,642 Reviews

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Torrid reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's okay, if you want it to be...

Not worth it

"We Care About Our Store Teams" ......

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