Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

39% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (184) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home role is good" ((in 176 reviews)); "Good benefits as they care for their employees and their families" ((in 100 reviews)); "Great people and friends" ((in 73 reviews)); "Training is good and fun." ((in 67 reviews)); "Great colleagues and no extra hours/work needed." ((in 61 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 137 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 90 reviews)); "stressfull no work life balance" ((in 29 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 24 reviews)); "Bad bonus structure" ((in 19 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

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Transcom WorldWide

Transcom WorldWide reviews

2.9

39% would recommend to a friend

(684 total reviews)

Brian Johnson

45% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

684 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jan 13, 2021

Oky

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Good company, kind management, free shuttle

Cons

Power is clearly be seen. Low salary

Transcom WorldWide Response

Thank you for your feedback. We take employee feedback seriously and highly appreciate it to make the organization better.

4.0

Jan 12, 2021

Great Culture, Training, and Job

Call center customer service representative (r

Recommend

CEO approval

Business Outlook

Pros

Great, Targeted Training, Patient Trainers, Upper Management Easily Assessible, Decent Pay

Cons

Team Leader Slow To Respond To Questions, Understaffed

Transcom WorldWide Response

We appreciate you taking the time to share your feedback. We are fortunate to be rapidly growing our operations in North America, and around the world. This has put us in an exciting position to offer more leadership and support roles, as well as entry-level CSR positions. Your feedback will help us identify improvement opportunities as we move forward, and we thank you again for sharing your perspective.

4.0

Jan 8, 2021

Working at Transcom

Technical support

Recommend

CEO approval

Business Outlook

Pros

Great pay, supportive management, and a consistent schedule

Cons

Rude customers and lack of flexibility with scheduling

Transcom WorldWide Response

We appreciate you taking time to share your feedback. We strive to provide great benefits along with a fun and supportive work environment. We appreciate you sharing your perspective!

Viewing 532 - 534 of 684 Reviews

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Oky

Great Culture, Training, and Job

Working at Transcom

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