Transcom WorldWide reviews

-gaslights its employees -minimal training for complex issues related to technology. -If there are tech issues accessing company-owned applications and websites via VPN that don't work correctly, YOU are blamed for being unable to connect to work-related tools; equating false reporting of you being absent from your job, - customers receive customer service surveys designed to elicit subjective responses. these surveys are then used to determine your employment retention, not service demands. meaning customers lie as well as feel like they didnt receive effective help when they have to wait to complete a process. these surveys do not represent the whole of your work, they represent a minuscule data set that is used to justify terminating employment. -this company gaslights you and blames you for failing to do your job when their survey-retention policy is designed to prop up high turnover. this company doesn't care about the context around survey responses. -team leads are rouge. they all have their personal interpretations of procedures and policies. -you are forced to take on additional responsibilities without pay raises. work here to gain experience but dont expect to be here long.

Pay, Bonus system, Tools, Onboarding, Management