Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

40% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (183) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Great work from home job." ((in 178 reviews)); "Good benefits as they care for their employees and their families" ((in 88 reviews)); "Great people and friends" ((in 72 reviews)); "Training was good and paid." ((in 71 reviews)); "Great colleagues and no extra hours/work needed." ((in 61 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 137 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 95 reviews)); "stressfull no work life balance" ((in 28 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 28 reviews)); "No pay raise or bonuses." ((in 21 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

Transcom WorldWide reviews

2.9

40% would recommend to a friend

(2,062 total reviews)

Brian Johnson

46% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Transcom WorldWide has an employee rating of 2.9 out of 5 stars, based on 2,062 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews

1.0

Apr 23, 2018

They have you work off the clock often

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

can't think of any thing

Cons

they have you work off the clock often, they have frequent tech issues, and half the time you're not paid when thinks go down unless it's affecting a few hundred at once.

Transcom WorldWide Response

4y

Thank you for your review and appreciate your feedback. It helps us make better policy decisions and work/life balance for our employees in the future.

1.0

May 18, 2017

Don't do it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

working from home, wide variety of schedules

Cons

This is a throwaway job. Don't do it unless you're desperate. NO pay raises, very low pay, P4P bonus structure makes teammates compete like animals, rather than work together, insurance extremely expensive for bare minimum coverage, no oversight for abusive managers. Some managers are great, others treat employees like garbage. Next to impossible to get a SME or Supervisor to take a call, lots of abuse, both from customers and managers. Frequent mandatory overtime.

Transcom WorldWide Response

4y

We are always looking for opportunities to utilize employee feedback to improve our ways of working and evolve our processes and policies. Thank you for taking the time to share your feedback.

4.0

Aug 21, 2014

Has challenged me, and forced me to grow in areas where I've been lacking.

Work at home customer service agent

Recommend

CEO approval

Business Outlook

Pros

The training is excellent. I really enjoy all of the trainers way of dealing with me. All of the training is full pay. All of my direct supervisors are really nice, but still have the ability to be good supervisors. So far all my of co-workers on my team are some of the best virtual people I've ever met. Now they are adding benefits soon, so I am REALLY starting to like my job, more everyday.

Cons

It is hard to not ever actually have met anyone from this company in person. The infomation changes constantly, so that can be challange at times. They really needs to streamline the number of applications that are required to help the customers for the client I am assigned to.

Viewing 7 - 9 of 2,062 Reviews

Top companies for "Compensation and Benefits" near you

cyberThink

3.5★Compensation & Benefits

Market Street Talent

4.4★Compensation & Benefits

Anzy Global

3.8★Compensation & Benefits

CGT Staffing

3.7★Compensation & Benefits

Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Technical Support - AI Chat and Email - Onsite Greenville, SC