U.S. Bank reviews

3.2

46% would recommend to a friend

(12,079 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,079 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Apr 24, 2021

Avoid HR Like The Plague

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work-life balance. Outstanding direct managers who encourage and inspire (or at least, up until 4.22.21). Excellent, engaged coworkers who are commited to doing the right thing. Refruiting Excellence team is chock full of great trainers and leaders.

Cons

The business seems to be determined to dismantle an HR system that worked perfectly, and uses the imaging of a sinking ship in the Arctic to communicate this, rather than simply being transparent and saying, "Many of you are going to lose your jobs, I would encourage you to start looking." When we first came on board, we we encouraged and energized but now are defeated, sad, disheartened.... and the $$ that he spent on some strange "change management" firm to tell this utterly bizzare tale would likely pay the annual salary of most of us. Very wasteful. But hey! It paid to eliminate a whole bunch of HRBPs who were utterly loyal to the business. The HRBP function was centralized and now it takes literal days to get a response on an HR issue that would take no more than one hour previously. On the 22nd of April, a gigantic slew (12+) of dedicated, caring, thoughtful, motivating managers were also eliminated. I do understand that we were a bit "top heavy", but to eliminate the direct managers who motivate and inspire your recruiters, who basically are the lifeblood of USB? To..... hire more Executive Recruiters? WE NEED RECRUITERS in the ranks (where hello, a bulk of the hiring comes from) we are all drowning, and now we have..... what? A promise of something new and great? ? We WERE GREAT ALREADY.

1.0
Jan 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours and slow laptop running outdated version of MS windows.

Cons

Do NOT report any kind of issue to US Bank's Ethics committee. Management will intimidate and find an excuse to terminate your employment for no reason. After years of working at US Bank I was terminated. After reporting potential issue to ethics committee I suffered constant work reviews and harassment. US Bank made my life hell. My advice is never report any ethics issue to US Bank.

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U.S. Bank Response
11y
We would appreciate the chance to learn more and speak with you confidentially about your concerns. Please email us at hr.employee.relations@usbank.com. Thank you.
1.0
Sep 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Leaving at the end of the day. Makes you appreciate that any other previous employer is better. If you enjoy the feelings of doubt in your own abilities, depression, dread of coming into work etc.. then US Bank Richfield is the place for you.

Cons

I have experienced bullying, retaliation, full range of abuse. Personnel will lie to protect their senior mangers bad management of staff. As an IT person with many years experience this is the worst place I have ever worked.

Viewing 46 - 48 of 12,079 Reviews

Glassdoor has 12,851 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.