Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Uncommon Goods

      Engaged Employer

      Uncommon Goods reviews

      3.7

      66% would recommend to a friend

      (188 total reviews)

      David Bolotsky

      80% approve of CEO

      38% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      3.0

      Career opportunities

      Uncommon Goods has an employee rating of 3.7 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uncommon Goods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      188 reviews
      5.0
      Mar 18, 2017

      UncommonGoods Really Does Good!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started at UG as an intern, and then was asked to stay on full-time. From my initial interview process to my final day on the team, everyone I came in contact with was genuinely kind, helpful and easy to be around. The company really does care about using their business as a force for good, and is starting to make those long-entrenched beliefs even more public, which I think is great. I never felt uncomfortable talking about any concerns with my manager, and I think that transparency really travels all the way upward at UG. The company has a bit of a start-up feel even though it's well established. Everyone pitches in where they're needed, especially during the super busy holiday season. UG works hard to establish a culture that feels fun and welcoming. There are monthly themed company lunches and snacks, and plenty of clubs you can join by interest to get to know your coworkers better.

      Cons

      The location is not ideal. The nearest subway is about a ten minute walk. The office itself isn't gorgeous, butttt, they're in the middle of renovations and it looks like there will be a major improvement within the next several months.

      avatar
      Uncommon Goods Response
      9y
      Anonymous former team member, It was great having you here and watching you grow (while writing some of the best darn gift guides I've ever feasted my eyes on!). I look forward to seeing you continue to be a force for good outside of our proverbial gates and please keep in touch! All the best to you and your aspirations, Sean P.S.- If that walk took you longer than 8.95 minutes, you were doing it wrong!
      2.0
      Feb 27, 2017

      Great people, but management overall quite poor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      UncommonGoods hires the best people, hands down. They are fun, talented, driven, and very hard working.

      Cons

      Most people aren't paid anywhere near what they are worth, they do not get titles they should be given, and they are overall treated as garbage, to easily be disposed of, so another, cheaper, employee can take their place.

      avatar
      Uncommon Goods Response
      9y
      I'm happy to hear that your view of our team members is such a strong one. However, I don't feel like I am in a position to address the feedback you have given without seeming like I'm doing a poor impression of a PR or Customer Service person. Luckily our leadership structure is set up in a way that I could approach Dave (our Founder/CEO who is always looking for feedback and ways to improve himself and the company) to get his thoughts. Here is his response, "Treating every single member of our team with dignity and respect is the most important thing we do at UncommonGoods. And making sure our team feels that way is equally important. We don't always succeed and, in this case, we clearly didn't. I am sorry for that. For 18 years, I have met with every new team member, seasonal or year-round, in order to reinforce this culture of caring about everyone at the company. Every manager participates in a rigorous 360-degree review process. Promotions are earned by achieving agreed-upon performance and development milestones. Reaching those goals is a responsibility of the individual, supported by the manager and our company. If you didn't get there, it is a disappointment for all of us." Dave's response matches well with what I have experienced in my years here. Note: I told Dave that he didn't need to address the "trekking out to the middle of nowhere" comment because the N/R line and the new NYC Ferry (that we helped successfully advocate for) have made commuting a breeze for many of our traveling team members. The Rockaway Ferry has made it so that it is only 15 minutes from Wall St., and another ferry route starting in June will make it easier to travel to/from DUMBO, Red Hook, Brooklyn Bridge Park, and a few other places. This not too shabby of a commute; particularly when coupled with our year-round team member transit benefits and subsidy. Best, Sean
      2.0
      Feb 23, 2017

      Poor Customer Service Department

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seasonal employees are a pleasure to work with. Speaking to different customers from all over the country is actually very interesting as UG has a large cross section of customers from all walks of life so you end up speaking to many different types of people. The products are unique and different so there are always new as well as exciting things to buy. The CEO seems to try and center the company around being a force for good and making a difference which are truly inspiring philosophies.

      Cons

      While my fellow CS seasonal team was nice to work with as well as most of the CS year round staff, it is hard to say the same for the CS management team. They were abrasive and condescending to various members of the CS team (yr round and seasonal) at times, in addition to being rather cliquish. The professionalism was truly lacking and it emanated from CS management down which reflected in a lack of appreciation or regard for the customer service representatives and quality assurance team. A paucity of team morale was certainly reinforced by petty/childish behavior from the CS management team. It is important to care about customers but one would assume that such an adage would apply to employees too. I often wondered if there was an awareness from company management regarding the dysfunction within the CS department or an unawareness due to an overly idealistic perspective.

      Viewing 139 - 141 of 188 Reviews
      Related searches: Uncommon Goods jobs | Uncommon Goods salaries | Uncommon Goods benefits | Uncommon Goods interviews
      ReviewsUncommon Goods reviews

      Glassdoor has 268 Uncommon Goods reviews submitted anonymously by Uncommon Goods employees. Read employee reviews and ratings on Glassdoor to decide if Uncommon Goods is right for you.