Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,594 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 196 reviews)); "Good benefits and 401k." ((in 158 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 134 reviews)); "The people are great and very helpful in terms of training." ((in 131 reviews)); "Great Culture and very supportive" ((in 90 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 92 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 29 reviews)); "they have too much favoritism among others" ((in 14 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

61% would recommend to a friend

(2,546 total reviews)

Steven S. Sintros

70% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Apr 4, 2017

Be wary

Sales

Recommend

CEO approval

Business Outlook

Pros

You can make a decent income.

Cons

Passive aggressive management techniques. All through training one is told there is support and they understand it takes a while to get on your feet. After training the tone changes to do it, do it as I to do it, if you don't do you'll be fired.

5.0

Mar 29, 2017

Awesome Company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This is a great company to work for or I wouldn't have stayed here for the last 20 years. The benefits package is hands down is fantastic and will take care of you and your family as it has mine. My co-workers are awesome as we are like a big family.

Cons

Can sometimes be hi-stress as it is the service industry.

UniFirst Response

9y

Thank you for your review and your many years of service. It always gives us the “warm fuzzies” when our Team Partner’s get to experience the family atmosphere we are so proud of.

1.0

Mar 1, 2017

Sales Representative

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Everything is great in the first year - aka as your 'ramp up bonus'. Then, if you're a sales rep for UniFirst, get ready to get fired. If you actually make it through your first year, when I left I had seen at least 10 people or more get fired or quit for one reason or the other. Most likely because they put un-real expectations on you as a sales rep and do not encourage employment by a sales rep over a year. By that time you've not only paid for yourself, you've also added a lot to the RSR's route which they receive a commission on. There was poor service, poor comradery, poor management, poor service, etc from the branch where I worked. If you're looking for a company to grow with, unless you are willing to relocate geographically, then look elsewhere.

Cons

Where to start... At the end of the day, just about everything. It all starts and ends with the competency of your location manager. unrealistic expectations for tenured reps, extremely low vacation and sick time given, long days in your car, wear and tear on your car and your physical and mental well-being. Lying by management, poor service, poor everything. The worst part is that management knows from day one that you will most likely not make it there 52 weeks. If you do make it 52 weeks then you are expected to turn in 1 folder per week worth $110 every week.. If either of those cease to happen then you have NO chance in making it. If you are able to hit 1) bringing in a folder every week & 2) having the value average out at $110 / wk then you should go somewhere else.

UniFirst Response

9y

Thank you for your feedback. We strongly believe in helping our Team Partners grow and it always saddens us whenever any UniFirst Team Partners feels that their experience in our organization is a negative one. Moving forward, we hope you’ve found a much better fit for yourself.

Viewing 220 - 222 of 2,546 Reviews

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Be wary

Awesome Company to work for

Sales Representative

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