Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,591 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at UniFirst to a friend and 54% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

62% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (465) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"They really work to support you to be successful and provide you with great training and information." ((in 187 reviews)); "Very family orientated and good benefits." ((in 156 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 128 reviews)); "The people are great and very helpful in terms of training." ((in 126 reviews)); "Great Culture and very supportive" ((in 88 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 147 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 89 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 47 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 31 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Memphis , Fort Wayne , Denver , Owensboro , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

UniFirst reviews

3.6

62% would recommend to a friend

(2,543 total reviews)

Steven S. Sintros

70% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews

1.0

Jul 24, 2024

This one is a joke

General production worker

Recommend

CEO approval

Business Outlook

Pros

Working at Unifirst was a fun venture temporarily, but unfortunately it's not all that you are led to believe.

Cons

Management is controlling, albeit manipulative and condescending. This leads to a negative work environment with several violent indicents recently involving multiple staff members from different ethnicities. Management completely overlooks the abusive environment that exists on account of several ethnicity clashes and possessive work behaviour.

UniFirst Response

1y

UniFirst takes allegations, such as these, very seriously and strives to consistently conduct business in an honest, ethical, and fair manner. We do not tolerate any form of discrimination or other inappropriate behaviors in the workplace. We also encourage all employees at all levels to bring any related concerns to the attention of local management and/or the corporate office for immediate investigation and follow-up. UniFirst’s corporate Human Resources Department can be reached by calling (800) 347-7888. Also be advised that all Team Partners have online access to our “EthicsFirst” portal, where staff can anonymously communicate any ethical concerns at work. This portal can be accessed on UniFirst’s U-Net or at UniFirst.ethicspoint.com. You may also call the “EthicsFirst” Hotline for an anonymous conversation at (800) 213-8979. Thank you.

1.0

Jun 22, 2024

So far the worst company I have been a part of.

Route service representative

Recommend

CEO approval

Business Outlook

Pros

It can be a choice if you are desperate and there is no other options.

Cons

Poor management. Youre being used as an asset to cover routes which has zero commission but tons of work. Zero work life balance because you will end up having 10 hour days anyway. No understanding between RSR's and the plant staff. Issues with trucks would be addressed if something serious would happen but Until then, nobody cares.

UniFirst Response

2y

We appreciate your time in writing a review. Thank you for sharing your feedback.

2.0

Jun 6, 2024

Immature management, cheap company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Nothing, compensation was bad, management is bad, etc. I only stayed there because I needed a job

Cons

They really do not care about their employees here at all unless they work at head office, and I was part of the office staff that were still getting treated far better than delivery drivers and warehouse staff. Management is super immature and they also do not follow HR regulations

UniFirst Response

1y

UniFirst takes allegations, such as these, very seriously and expects our Team Partners to consistently conduct business in an honest, ethical, and fair manner. And we do not tolerate inappropriate behaviors in the workplace. Please be advised that we encourage all employees at every level to bring any related concerns to the attention of local management and/or Human Resources for follow-up. UniFirst’s Human Resources Department can be reached by calling (800) 347-7888. Also be advised that all Team Partners have online access to our “EthicsFirst” portal, where staff can anonymously communicate any ethical concerns at work. This portal can be accessed on UniFirst’s U-Net or at UniFirst.ethicspoint.com. You may also call the “EthicsFirst” Hotline for an anonymous conversation at (800) 213-8979. Thank you.

Viewing 2413 - 2415 of 2,543 Reviews

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This one is a joke

So far the worst company I have been a part of.

Immature management, cheap company

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