Is UnityPoint Health a good company to work for as a Patient Service Representative?

Patient Service Representative professionals working at UnityPoint Health have rated their employer with 2.7 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of UnityPoint Health employees being 3.5 out of 5 stars. Search open Patient Service Representative Jobs at UnityPoint Health now and start preparing for your job interview by browsing frequently asked Patient Service Representative interview questions at UnityPoint Health .

Does UnityPoint Health pay Patient Service Representative employees well?

Patient Service Representative professionals rate their compensation and benefits at UnityPoint Health with 4.7 out of 5 stars based on 16 anonymously submitted employee reviews. This is 38% better than the company average rating for salary and benefits. Find out more about Patient Service Representative salaries at UnityPoint Health.

What are the top reviewed jobs at UnityPoint Health?

Registered Nurse (147) , Registered Nurse, BSN (64) , Patient Care Technician (36) , Certified Nursing Assistant CNA (22) , Patient Service Representative (16) , PCT Patient Care Tech (15) , Patient Access Representative (12) , Nurse Practitioner (11) , Staff RN (11) , Manager (10) , RN Case Manager (10) , Administrative Assistant (9) , Care Coordinator (9) , Certified Medical Assistant (9) , PCT/CNA (9)

What are the pros of working at UnityPoint Health according to real employee reviews?

"The benefits are good and I do enjoy the option to use Aramark Star Service." ((in 115 reviews)); "Fine for a job and coworkers are great!" ((in 86 reviews)); "People were great to work with and with and were very supportive." ((in 68 reviews)); "Staff in my office are friendly and helpful." ((in 44 reviews)); "Friendly and supportive with flexible hours" ((in 25 reviews))

What are the cons of working at UnityPoint Health according to real employee reviews?

"Poor management with little to no HR accountability" ((in 83 reviews)); "Upper management doesn’t care much." ((in 14 reviews)); "Low salary and overworked, scheduling" ((in 13 reviews)); "Raises are minimal." ((in 10 reviews)); "Unsafe staffing, poor communication." ((in 10 reviews))

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UnityPoint Health

UnityPoint Health Patient Service Representative reviews

2.7

7% would recommend to a friend

(16 total reviews)

Scott Kizer

Not enough data to show CEO approval

6% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Patient Service Representative employees have rated UnityPoint Health with 2.7 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Patient Service Representative professionals have an average working experience there. UnityPoint Health is rated 21% below average by Patient Service Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

16 reviews

3.0

Jan 13, 2022

Lack of growth or opportunities

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits and healthcare insurance Internal support

Cons

Hours Patient access, hard to deal with patients Pay isn’t good

2.0

May 11, 2021

Not everything it seems to be

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

The benefits are pretty decent.

Cons

Can't seem to stay staffed. People take advantage of management Get mad when you don't pick up shifts on days off

5.0

Mar 11, 2021

Great company

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Love the atmosphere and people

Cons

Some jobs do have high turnover

Viewing 4 - 6 of 16 Reviews

Jobs at UnityPoint Health

Patient Service Representative - Perinatal Clinic; 1.0 FTE; Day Shift

Health Unit Assistant - Neuro Reg Care 8T; 0.5 FTE; Day/PM shifts

Health Unit Assistant- General Med 6T; 0.4 FTE; Day/PM Shifts

Health Unit Assistant-Emergency Services; 0.7FTE; Day/PM Shift

Health Unit Assistant- General Med 6T; 0.7 FTE; Day/PM Shifts

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UnityPoint Health

UnityPoint Health Patient Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lack of growth or opportunities

Not everything it seems to be

Great company

Jobs at UnityPoint Health

UnityPoint Health reviews FAQs

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