Is UnityPoint Health a good company to work for as a Patient Service Representative?

Patient Service Representative professionals working at UnityPoint Health have rated their employer with 2.7 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of UnityPoint Health employees being 3.5 out of 5 stars. Search open Patient Service Representative Jobs at UnityPoint Health now and start preparing for your job interview by browsing frequently asked Patient Service Representative interview questions at UnityPoint Health .

Does UnityPoint Health pay Patient Service Representative employees well?

Patient Service Representative professionals rate their compensation and benefits at UnityPoint Health with 4.7 out of 5 stars based on 16 anonymously submitted employee reviews. This is 38% better than the company average rating for salary and benefits. Find out more about Patient Service Representative salaries at UnityPoint Health.

What are the top reviewed jobs at UnityPoint Health?

Registered Nurse (147) , Registered Nurse, BSN (64) , Patient Care Technician (36) , Certified Nursing Assistant CNA (22) , Patient Service Representative (16) , PCT Patient Care Tech (15) , Patient Access Representative (12) , Nurse Practitioner (11) , Staff RN (11) , Manager (10) , RN Case Manager (10) , Administrative Assistant (9) , Care Coordinator (9) , Certified Medical Assistant (9) , PCT/CNA (9)

What are the pros of working at UnityPoint Health according to real employee reviews?

"The benefits are good and I do enjoy the option to use Aramark Star Service." ((in 115 reviews)); "Fine for a job and coworkers are great!" ((in 86 reviews)); "People were great to work with and with and were very supportive." ((in 68 reviews)); "Staff in my office are friendly and helpful." ((in 44 reviews)); "Friendly and supportive with flexible hours" ((in 25 reviews))

What are the cons of working at UnityPoint Health according to real employee reviews?

"Poor management with little to no HR accountability" ((in 83 reviews)); "Upper management doesn’t care much." ((in 14 reviews)); "Low salary and overworked, scheduling" ((in 13 reviews)); "Raises are minimal." ((in 10 reviews)); "Unsafe staffing, poor communication." ((in 10 reviews))

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UnityPoint Health

UnityPoint Health Patient Service Representative reviews

2.7

7% would recommend to a friend

(16 total reviews)

Scott Kizer

Not enough data to show CEO approval

6% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Patient Service Representative employees have rated UnityPoint Health with 2.7 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Patient Service Representative professionals have an average working experience there. UnityPoint Health is rated 21% below average by Patient Service Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

16 reviews

5.0

Jan 6, 2021

Awesome company

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Great work environment, great coworkers, great pay

Cons

Had to work weekends sometimes

5.0

Dec 26, 2020

Patient Service Representative

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

This is a great entry level position

Cons

This job can get busy

2.0

Aug 19, 2020

Understaffed

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

supportive coworkers and varied work,

Cons

upper management expects too much

Viewing 7 - 9 of 16 Reviews

Jobs at UnityPoint Health

Patient Access Representative

Patient Access Representative

Patient Access Representative

Patient Access Representative

Patient Access Representative

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UnityPoint Health Patient Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Awesome company

Patient Service Representative

Understaffed

Jobs at UnityPoint Health

UnityPoint Health reviews FAQs

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