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Universal Health Services, Inc.

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Universal Health Services, Inc. reviews

3.2

50% would recommend to a friend

(1,263 total reviews)

Marc Miller

70% approve of CEO

47% positive business outlook

Universal Health Services, Inc. has an employee rating of 3.2 out of 5 stars, based on 1,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Health Services, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Aug 22, 2017

For profit and it shows

Recommend
CEO approval
Business Outlook

Pros

You get a paycheck and PTO builds pretty quickly.

Cons

I took a significant pay cut from my previous job. Management is good for deflecting the concerns of the unit/floor staff. You'll feel as though you're not being listened to. The first shift nurses genuinely believe they are superior to the second shift nurses and therefore treat them poorly. The units are small and dangerous. They don't care about acuity or safety of staff- it's only about filling beds. Until there's at least 18 patients on a unit, the unit is run by just one nurse and 1 to 2 unskilled laborers. Staff are legitimately defenseless. Restraint free facility that admits aggressive, sometimes outright violent patients. Staff can only employ "CPI" which are a couple of holds designed to be gentle on the patient who is attacking the staff, and then the 11-page packet and camera review policy makes it feel like you're being punished for resorting to defending yourself. Paper trailing here is insane. Serious overdocumentation. If the mental health techs complain that the nurses hide behind the desk and don't even interact with the patients, it's because the nurses are required to write a full biography on each of our acute patients on a daily basis. Management wants staff to be more individualized in patient treatment plans, but the facility itself mixes depression, alcohol withdraw, opiate withdraw, intermittent explosive disorder, bipolar mania, psychosis and schizophrenia altogether on one unit. High turnover rate due to all of the above.

3.0
Jul 22, 2017

Basic, nothing exceptional

Recommend
CEO approval
Business Outlook

Pros

I strongly cared about the employees I worked with and the patients that truly were there for help. Most days are pretty consistant.

Cons

Some employees who have been there along time tend to stick together. Things that are clearly unacceptable for us to do as employees don't seem to apply to then. Pay is low just above the minimum wage.

1.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Lower level employees were very nice people. Other than that there are no positive words to describe this criminal operation.

Cons

Unsafe, understaffed, no security, they care only about filling beds and profit, dirty, old building falling apart, no structure, 1 group a day and the rest of the time it was like a group of caged animals in prison like conditions with nothing to do, patients sleep majority of the time they are there because there is nothing else for them to do. The most un therapeutic place I could ever imagine. Psychiatrists working there are crazier than the patients and are completely unethical, the patients are not valued and have no say in their treatments. It is beyond disgusting! They accept high acuity patients and do not have the medical experience or means to care for them safely but accept them regardless just to fill a bed. Patients safety and health is at risk, as well as staff safety every single shift. Nurses put their licenses on the line daily working there, no support, upper management could care less about every single problem reported, nothing gets resolved or changed, overall just the most horrible, unsafe, unethical place I have ever seen.

Viewing 10 - 12 of 1,263 Reviews

Glassdoor has 1,330 Universal Health Services, Inc. reviews submitted anonymously by Universal Health Services, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Universal Health Services, Inc. is right for you.