Is UserTesting a good company to work for as a Associate User Experience Researcher?

Associate User Experience Researcher professionals working at UserTesting have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of UserTesting employees being 3.1 out of 5 stars. Search open Associate User Experience Researcher Jobs at UserTesting now and start preparing for your job interview by browsing frequently asked Associate User Experience Researcher interview questions at UserTesting .

Does UserTesting pay Associate User Experience Researcher employees well?

Associate User Experience Researcher professionals rate their compensation and benefits at UserTesting with 3.6 out of 5 stars based on 16 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Associate User Experience Researcher salaries at UserTesting.

What are the top reviewed jobs at UserTesting?

Tester (67) , Sales (34) , Software Engineer (19) , Account Executive (16) , Senior Software Engineer (14) , User Experience Researcher (14) , Sales Development Representative (SDR) (12) , User Tester (12) , Customer Success Manager (10) , Account Manager (9) , Software Tester (9) , Business Development Representative (BDR) (8) , Product Manager (7) , SDR (7) , BDR (6)

What are the pros of working at UserTesting according to real employee reviews?

"Some of the people are great and very talented." ((in 90 reviews)); "UserTesting has a great culture" ((in 75 reviews)); "Great benefits such as:" ((in 40 reviews)); "Good pay to work ratio" ((in 26 reviews)); "Flexible, Work from Home, Straight Forward" ((in 20 reviews))

What are the cons of working at UserTesting according to real employee reviews?

"Management is poor and inexperienced" ((in 21 reviews)); "Horrible senior leadership/ lack of leadership." ((in 20 reviews)); "Constant layoffs, work feels like you have a gun to your head at all times." ((in 16 reviews)); "Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made." ((in 10 reviews)); "Upper management is not interested in any critical feedback." ((in 8 reviews))

UserTesting Associate User Experience Researcher reviews

3.8

99% would recommend to a friend

(16 total reviews)

Eric Johnson

100% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (16 reviews)

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Associate User Experience Researcher employees have rated UserTesting with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Associate User Experience Researcher professionals have a good working experience there. UserTesting is rated in line with the average (within 1 standard deviation) by Associate User Experience Researcher professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews

4.0

Apr 13, 2021

Great place to work

User experience researcher

Recommend

CEO approval

Business Outlook

Pros

Amazing culture and good people. Flexible/remote work options

Cons

I can't think of any cons at the moment.

5.0

Apr 29, 2020

Great!

Senior user experience researcher

Recommend

CEO approval

Business Outlook

Pros

Small company, you have a lot of influence and chance for personnel development.

Cons

No 100% satisfying employee onboarding yet.

5.0

Nov 7, 2019

Lots of supportive, passionate people. Great environment to learn about UX

User experience researcher

Recommend

CEO approval

Business Outlook

Pros

Always been trusted by managers to do my job and allow me to be flexible with my working. Manager and my team are really supportive even though we are global. So many excellent researchers within the company to learn from, and through our customers we get to work with great UX people across lots of industries. All the teams are so passionate about what they do - design, engineering, support, sales etc - it's infectious.

Cons

HR used to be a bit disorganised but lightyears ahead of what it was when I joined. Be better if London office had own kitchen space.

Viewing 4 - 6 of 16 Reviews

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UserTesting Associate User Experience Researcher reviews

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Great place to work

Great!

Lots of supportive, passionate people. Great environment to learn about UX

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