UserTesting Associate User Experience Researcher reviews

3.8

99% would recommend to a friend

(16 total reviews)
avatar

Eric Johnson

100% approve of CEO

99% positive business outlook

Associate User Experience Researcher employees have rated UserTesting with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Associate User Experience Researcher professionals have a good working experience there. UserTesting is rated in line with the average (within 1 standard deviation) by Associate User Experience Researcher professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
2.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun people who like to organize activities and make the day-to-day quite fun and enjoyable. Great way to get a foot in the door into industry, especially for college grads. Fast paced and up-beat environment. Sales are great and bonuses are seen often.

Cons

Lack of vision for overall company in the UX field. Usertesting is very reactive to what customers need, they are interested in providing answers to their clients and being a means to an end. This isn't research in the true sense. and it's limiting for employees who want to do more. The compensation is inadequate for the job duties and location. Combine this with inexperienced managers who aren't able to utilize their talent, make the work load inconsistent, and pass their stress to their employees.

Viewing 16 - 16 of 16 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.