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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      1.0
      Oct 17, 2023

      Could do better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation package is not that great

      Cons

      Ever since the merger, everything went downhill. No positive outlook. CEO will usually say a lot of fluff but zero action.

      1.0
      Aug 19, 2023

      A sinking ship with 0 grace or care for human talent

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice logos and clean office

      Cons

      More accepting of its internal core IT staff using company devices for browsing hate speech content than it is of those trying to follow the company values and who want to learn/progress Little care for human talent or the health of its staff Mismanagement and convoluted team Seperation Botching mergers left and right

      2.0
      Jul 9, 2023

      Merger showed incompetence in leadership even more

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good base pay - Work from home

      Cons

      - Targets unachievable for most Sales - Chaotic leadership team in the EU with no guidance or market strategy, just do more and try to get your number is the best idea they come up with. - There is no supportive culture, and since the merger, that only worsened - Layoffs are poorly handled and also hitting the wrong people

      Viewing 403 - 405 of 577 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.