4.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook
Pros
Great opportunity as a combined business (UserTesting+UserZoom+EnjoyHQ) to continue to grow in the market, as market leaders.
Cons
Due to the merger, it feels like there are a lot of things being held together by a piece of string and not operating optimally. Middle management, especially sales managers/VPs, don't seem to have the experience to take the org to the next level. Not a bad executive team but could do with some refreshing as a lot of worked together for a long time which isn't always great.