UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
4.0
Dec 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Fun! It's really great to review sites knowing that you can influence how they'll work for other people. Pay! It's really only casual money, $10 US per test, but most of them are less than 20 minutes, so the per hour pay is good.

Cons

The website seems to be working poorly these days. I've changed browsers and tried everything I can on my end, but I am accepted for tests and then immediately rejected. It's becoming a waste of my time to keep the window open. It's a shame since I've really enjoyed doing the tests and I have a 5-star rating along with positive comments from the people reviewing my responses.

2.0
Oct 16, 2019

Difficult company to work for...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office Friendly people Decent pay Good Christmas & summer parties Decent bonus

Cons

Heavy workload No training budget Very little leadership More focused on the bottom line Lack of job security

Viewing 436 - 438 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.