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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      5.0
      Sep 21, 2018

      Great place to work

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fun and informal working environment - Plenty of cross functional teamwork and collaboration - Clearly stated short term business goals - Everyone here buys into and believes in the product - Growing market with great opportunities - Ping Pong table in the office

      Cons

      - Could be clearer career mapping & more transparent salary guidance - The freedoms associated with 'startup' culture can sometimes feel like a lack of structure - Not enough table football

      5.0
      Sep 18, 2018

      Here for over two years

      German speaking sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Relaxed working atmosphere - Managers who care - Good work-life balance - Annual trip to the Sales-Kick-Off Meeting in the US with the possibility to extend the trip as a personal holiday - Silicon Valley Head Office - Market-Leading Postion within its industry - Fortune 500 Clients - The most exciting solution I've ever sold - Solution is easy to sell, conversations are interesting - Career Development options are available - The company logo is an owl

      Cons

      - Once a week there is a small dog in the office which can be distracting - We have a football table, but nobody plays with me - Everyone plays table tennis all the time

      5.0
      Sep 13, 2018

      Amazing company and culture

      Sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been lucky enough to work for a number of good companies and thought it would be hard to beat my last but UserZoom has topped it. - The management are very down to earth and approachable - The company cares about it's staff - Very good culture - Freedom to work your own way and support to help whenever you need it - Fair salaries - Good social events - Cool offices

      Cons

      - Due to the nature of the job it can mean people are onsite with clients a lot resulting in a quiet office sometimes - Perhaps need better training for graduates as it's currently geared for people with more experience

      Viewing 436 - 438 of 577 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.