UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Sep 13, 2018

Great company, will be amazing in 1-2 years

Recommend
CEO approval
Business Outlook

Pros

Genuinely best-in-class software being used by some of the world's largest brands. UX 100% will become a huge market and needed by every large company in the world so opportunities for growth and progression. Good salary and bonuses. Cool open-plan offices in a great part of Manchester. Relaxed, supportive and collaborative environment. Ideas are welcomed from bottom-up. Senior positions held in Manchester office so you can see the strategy first-hand. Clear progression path. Great open-plan office. Nice, friendly team throughout.

Cons

Company is growing in Europe so the team could be bigger, but investment & social agendas are making up for this.

5.0
Aug 24, 2018

Good Part time option

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexibitlity in time easy to understand

Cons

not many tests available for particular locations

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UserTesting Response
7y
Hi there and thank you for your review and for being part of our panel. I wonder if you'd consider changing your status to contractor so that we can track you in the right status? It would be really helpful on our end. Thanks!
1.0
Aug 19, 2018

Very bad company- must avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people and decent pay

Cons

- Training pretty much non-existent - Very bad guidance - The customer doesn't matter, only their money - Employees are not supported to succeed - Overworked and understaffed

Viewing 439 - 441 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.