UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Aug 1, 2018

Cutting Edge Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cannot say enough about the company I am privileged to work for and with. From the people I work with daily, to the product/solution we offer, the impact we have on any organization looking to improve customer experience, to the leadership, to the snacks and amazing culture we have; UserTesting is a company you would be foolish to skip out on or not take a look at if you want to make an impact on your career or on other organizations.

Cons

Every company has its cons, no one is perfect, no company is perfect...but nothing to mention substantial enough to post here.

4.0
Jul 31, 2018

Growing company - amazing perks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

UserTesting is a leader of the industry. The culture is more than enticing! Free lunch 2X a week, stocked break room, bi-weekly happy hours, weekly yoga sessions and massages. New executive team is exactly what UT needs to get to the next level. Big things are on th horizon and I am excited to be part of the journey!

Cons

Not a great work life balance. Many employees commutes take up to an hour +. Work from home 1-2x a month would alleviate a painful commute.

avatar
UserTesting Response
7y
Thanks for the feedback. As you know, we're looking at our offices and how we work. Please talk to your manager about working from home occasionally -- this is something we support if it is possible!
5.0
Jul 30, 2018

Great Company, Culture, and Product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

growing company, exciting time, unique product, leader in this space, wonderful people

Cons

not as many WFH positions as I would like

Viewing 442 - 444 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.