UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
5.0
Jul 23, 2025

Amazing Place to work

Recommend
CEO approval
Business Outlook

Pros

I’ve been at UserTesting for over 4 years. I’ve grown alongside the business and absolutely love the culture here. The benefits are generous,much better than those offered by my previous employers and I’m fortunate to work with such great people. They make the journey even more rewarding.

Cons

I genuinely can’t think of any

3.0
Mar 20, 2025

Private Equity Vibes

Recommend
CEO approval
Business Outlook

Pros

Very nice colleagues, modern technology, stable pay, some benefit perks.

Cons

Ever since being privatized by Thoma Bravo and the merger, there are a lot of inefficiencies in planning, constant pressure to deliver more faster, overhead of meetings, loss of morale, constant reorganizations, feeling of scarcity.

5.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

~Strong career growth opportunities with room for development. ~Supportive and approachable management that encourages learning and success. ~Exciting, fast-paced environment that challenges you to be agile and maintain a positive mindset. ~Market-leading product with a strong reputation and innovative edge.

Cons

~Changes happen frequently, but communication around them could be clearer and more empathetic. ~Adapting to the pace can be challenging if you're not comfortable with change.

Viewing 442 - 444 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.