UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
4.0
Mar 4, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Competitive salary, work/life balance, remote work

Cons

Layoffs, lack of clarity from leadership

4.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great office environment. Free snacks, drinks and food. Good people. Helpful and friendly. Interesting work. Exciting space in tech.

Cons

Lots of change over the last year(s). Can feel unstable at times.

4.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

I value the work-life balance they offer, which is one of the best aspects of the company. The environment here is collaborative, supportive, and promotes growth, making it a great place to learn and work with talented colleagues. The work culture truly stands out—it's refreshing to be part of a company where you're encouraged to take ownership of your work without feeling overburdened. Managers are approachable, and there's a genuine effort to maintain a healthy and positive atmosphere.

Cons

salary is not quite aligned with market standards. While the other benefits, like flexibility and work environment, partially make up for this, it can be a deciding factor for professionals prioritizing financial growth.

Viewing 445 - 447 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.